Golf Coordinator And Club Receptionist

Bga Recruitment; Mbombela; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local recruitment agency seeks a Golf Club Receptionist & Golf Coordinator in Mpumalanga, South Africa. The role demands a friendly individual skilled in customer service and organizational tasks, responsible for managing tee times, facilitating bookings, and ensuring smooth daily operations at Skukuza Golf Club. Ideal candidates have prior customer service experience and a passion for delivering exceptional service. This full-time position offers the opportunity to work in a lively golf environment and engage with club members and guests.

Qualifications

• Previous experience in a customer service or front desk role.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Welcome members and guests with professionalism.
• Manage tee time bookings and guest inquiries.
• Assist with organizing golf events and competitions.

Skills

Customer service experience

Strong organizational skills

Multitasking ability

Excellent communication skills

Knowledge of golf operations

Experience with booking systems

Flexible working hours

Passion for customer service

Job description

Job Description

Job Title: Golf Club Receptionist & Golf Coordinator

Location: Skukuza Golf Club

Reports To: Golf Manager

Job Type: Full‑Time

Overview: We are seeking a friendly, organized, and service‑driven individual to join our team as a Golf Club Receptionist and Golf Coordinator. This dual‑role position is essential in delivering a first‑class experience to our members and guests by managing front desk duties, tee time coordination, and supporting daily golf operations.

Key Responsibilities

Receptionist Duties

• Welcome members and guests with a warm and professional demeanor.
• Answer phone calls and respond to e‑mails promptly and courteously.
• Manage member inquiries, bookings, and general information requests.
• Maintain an organized and presentable reception area.
• Process payments, issue receipts, and balance the till at the end of the shift.
• Assist with retail sales in the pro shop.

Golf Coordinator Duties

• Coordinate and manage tee time bookings, including individual, group, and tournament play.
• Coordinate and manage all restaurant bookings, including groups and special events and functions.
• Maintain accurate records of all bookings and reservations including daily play logs.
• Assist with organizing and administering golf events and competitions.
• Work closely with the golf professional team to ensure smooth daily operations.
• Support communication between members, guests, and golf course personnel.

Key Skills & Qualifications

• Previous experience in a customer service or front desk role (hospitality, golf, or leisure industry preferred).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Knowledge of golf operations and terminology is an asset.
• Experience with booking systems and POS software.
• Ability to work flexible hours, including weekends and holidays.
• A genuine passion for delivering top‑tier customer service.