General Manager – Home Pricing

Mtn Group; Gauteng; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A leading telecommunications provider seeks a General Manager – Home Pricing Lead in Gauteng, South Africa. This role involves creating and executing pricing strategies for the home business to drive growth and profitability. The ideal candidate will have extensive experience in finance and leadership within the telecom sector, focusing on market competitiveness and innovative solutions to ensure sustainable business performance. The position demands strong analytical skills and a deep understanding of the broadband market.

Qualifications

• At least 12 years of experience in Finance or related fields.
• Proven experience in financial modelling and data analytics.
• Experience in leadership within telecom or digital services.

Responsibilities

• Drive strategic direction and financial modelling for home pricing.
• Lead cross-functional teams to implement financial strategies.
• Monitor market trends to inform business decisions.

Skills

Financial Modelling

Data Analytics

Strategic Planning

Pricing Strategy

Leadership

Education

Bachelor's degree in finance or related field

Master's degree (MBA) or similar

Tools

Excel

SQL

Power BI

Job description

Job Description

The General Manager – Home Pricing Lead will be responsible for shaping and executing the commercial and financial strategy for the home business across the Group & Opcos.

The incumbent will develop and maintain robust pricing strategies, financial models, and business cases across home services, including FTTH, FWA and bundled services to drive profitable growth, market competitiveness, and sustainable unit economics.

The role will be responsible for owning financial models, developing innovative and differentiated pricing strategies to accelerate the growth and success of the home business, ensuring it stands out in a competitive market.

They will lead the cost and revenue analysis in collaboration with cross‑functional teams to track key economic drivers, optimise unit economics, and improve profitability ensuring strategic alignment between product pricing, operational costs, and long‑term business objectives. Additionally, the role will oversee business intelligence and reporting frameworks that deliver timely insights and home performance dashboards to senior leadership, enabling data‑driven decisions and continuous performance improvement across the Group and Opcos.

Context

The broadband market in Africa is rapidly evolving, with increasing demand for high‑speed, reliable internet access driven by digital transformation, remote working, and the growth of the digital economy. MTN Group's home broadband services, particularly FTTH and FWA, are integral to the company's strategy of connecting the continent with world‑class broadband solutions.

Global Influences: Increasing demand for 5G, smart homes, IoT, and high‑speed internet connectivity is shaping broadband services. Global innovations and industry trends, such as cloud computing, fibre expansion, and smart technologies, are key drivers of service demand.

Environmental / Industry Demands: There is a significant gap in home broadband penetration across Africa, with growing competition from both traditional and new entrants. Regulatory considerations and the need for partnerships with local infrastructure providers play an important role in broadband rollout.

Organisational Mission: MTN's vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high‑quality broadband services that drive social and economic development.

Values & Culture

We at MTN are a purpose and value‑led organization. At MTN, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day.

We are committed to fostering an environment where every member of our Y'ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction.

Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity, and ignite their full potential.

A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results.

A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Live Y'ello

Lead with Care

Can‑do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Strategic Leadership and Development

• Drive the strategic direction for home pricing, financial modelling, and business intelligence initiatives, ensuring alignment with the Group's vision and market dynamics.
• Lead cross‑functional teams to implement financial strategies, fostering collaboration between marketing, sales, technology, and other departments to maximise profitability.
• Monitor and analyse market trends to inform strategic decisions, ensuring the home business remains competitive and responsive to changing customer needs.
• Assist MTN Group Home Leadership in the development of long‑term growth plans, identifying new market opportunities and designing broadband solutions catering to evolving customer needs.

Financial Modelling & Business Case Development

• Build and own end‑to‑end financial models from ground up, covering unit economics, DCFs, payback, and scenario simulations across FTTH, FWA, and satellite propositions.
• Lead the development of business cases for new home market entries, product launches, and infrastructure investments.
• Collaborate with cross‑functional teams to monitor unit economics, customer acquisition costs (CAC), payback periods, and long‑term value (LTV) to ensure commercial viability.

Pricing Strategy & Revenue Optimization

• Design and implement innovative pricing strategies that enhance market competitiveness and drive revenue growth for home services.
• Guide Opco teams in tailoring offers based on market realities while protecting margins and brand positioning.
• Recommend pricing and cost adjustments based on financial performance, competitive, market dynamics and strategic priorities to maintain market relevance.

Business Intelligence & Performance Reporting

• Translate complex financial and performance data into actionable insights that inform pricing strategy, portfolio optimisation, and revenue growth opportunities across home product lines.
• Build and manage the Home BI and reporting ecosystem to track key commercial, operational, and financial KPIs including gross adds, churn, ARPU, CAC, CLV, and payback.
• Enable data democratisation and consistent performance tracking to drive actionable insights by implementing group‑wide reporting frameworks, dashboards, and governance protocols.

Opco Support & Operational Enablement

• Serve as a strategic partner to Opco Home teams by providing toolkits, financial models, pricing templates, and performance diagnostics.
• Conduct regular performance reviews with Opco counterparts to monitor execution and recommend course corrections.
• Facilitate knowledge transfer, best‑practice sharing, and local capability building in financial planning and analytics across Opcos.

Commercial Sustainability & Optimization

• Continuously evaluate the health and scalability of the home business model using insights from BI and market feedback, identifying levers for margin improvement and cost efficiency.
• Propose and lead initiatives to improve margins, enhance customer lifetime value, and optimise spend, and increase profitability across Home Business value chain.
• Spearhead risk analysis & anticipation to business case assumptions through continuous feedback loops and implement proactive strategies to ensure long‑term profitability and scalability.

Team Leadership & Stakeholder Alignment

• Serve as a key advisor to the Group Leadership on Home financial performance, pricing strategy, and economic trade‑offs.
• Embrace a startup mindset to architect the home finance, BI, and reporting function from scratch.
• Inspire a culture of innovation, agility, and commercial ownership within the Pricing and BI team.
• Work closely with OpCos to localise strategies while maintaining group‑level alignment.

Collaboration (Formal and Informal Relationships)

Formal Relationships: Group Home Commercial, Technology and Network, Regulatory & Compliance Teams & respective functional leads; Opco Home Commercial, Finance and BI/Reporting teams and respective functional leads.

Informal Relationships: Vendor/OEM Finance SPOCs, BI Tool Providers (As applicable).

Qualifications

Education

• Bachelor's degree in finance, Engineering, Economics, or a related field.
• Master's degree (MBA) or similar postgraduate qualifications is highly desirable.

Experience

• At least 12 years of experience in Finance, Pricing, Financial Planning & Analysis or Business Intelligence with at least 4‑5 years of leadership experience within telecom, technology, or digital services industry.
• Proven hands‑on experience in financial modelling, data analytics (Excel, SQL, Power BI), driving actionable insights and strategic planning.
• Demonstrate proficiency in Excel‑based modelling (e.g., CLV models, payback analysis, commercial business cases).
• In‑depth knowledge and experience in developing financial frameworks and business cases in the Home/Fixed Broadband segment.
• Track record in working in greenfield or transformation environments, with ability to build and scale from scratch.
• A strong exposure to African or emerging markets, with an understanding of consumer behaviour, market challenges, and localisation needs.
• Experience working in cross‑functional, matrixed environments, influencing senior stakeholders, and mobilising execution across diverse teams.

Core Competencies

• Financial Modelling & Unit Economics.
• Home Pricing & Revenue Optimization.
• Financial Forecasting & Scenario Simulation.
• Cost Structure & Margin Analysis.

About Us

We are a purpose and value‑led organization. At MTN, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day.

We are committed to fostering an environment where every member of our Y'ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction.

Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity, and ignite their full potential.

A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results.

A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.