Front Office Supervisor - North Coast, KwaZulu-Natal

Hospitality Jobs Africa; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality recruitment agency in Durban is seeking an Assistant Front Office Manager. In this role, you will support the daily operations of reception and guest services, ensuring efficient check-ins, communication, and addressing guest feedback. The ideal candidate will have a strong guest service orientation and experience in front office or supervisory roles. This position offers an opportunity to contribute to maintaining high service standards in a vibrant environment.

Qualifications

• Experience in front office, duty management, or supervisory roles.
• Strong guest service orientation.
• Good administrative and communication skills.
• Fully referenceable with stable employment history.
• Between 1 - 3 years of experience required.

Responsibilities

• Assist with daily running of reception and guest services.
• Support staff supervision, training, and shift management.
• Maintain service standards and handle guest feedback.
• Coordinate with other departments for seamless guest experiences.

Skills

Guest service orientation

Administrative skills

Communication skills

Supervision

Job description

A leading hospitality recruitment agency in Durban is seeking an Assistant Front Office Manager. In this role, you will support the daily operations of reception and guest services, ensuring efficient check-ins, communication, and addressing guest feedback. The ideal candidate will have a strong guest service orientation and experience in front office or supervisory roles. This position offers an opportunity to contribute to maintaining high service standards in a vibrant environment.