Front Desk Healthcare Professional

Bebeepatientcare; Gauteng; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A healthcare provider is seeking an experienced Medical Receptionist to join their dynamic team in South Africa, Gauteng. The role involves providing exceptional patient care, managing patient information, verifying medical aid benefits, processing payments, and ensuring smooth communication with the team. Applicants should have a Grade 12 certification and 2-3 years of experience in a high-pressure environment. Proficiency in Word, Excel, and Outlook is necessary, along with reliable transportation.

Qualifications

• Minimum 2-3 years of experience in a high-pressure professional environment.
• Familiarity with medical aid rules and regulations is beneficial.
• Reliable transportation is essential.

Responsibilities

• Acknowledge patients with warmth and friendliness.
• Capture patient information accurately and verify details.
• Verify medical aid benefits and provide quotes for examinations.
• Process payments and allocate them to the correct invoices.
• Obtain and scan relevant documents, resolving telephonic enquiries efficiently.
• Collaborate effectively with the Radiography Team Leader and Head Office staff.

Skills

Empathy

Interpersonal skills

Attention to detail

Education

Grade 12 certification

Tools

Word

Excel

Outlook

Job description

Medical Receptionist Opportunity

We are seeking an experienced Medical Receptionist to provide exceptional patient care and support our dynamic team.

Responsibilities

• Acknowledge patients with warmth and friendliness, showing empathy where needed
• Capture patient information accurately and verify details in real-time
• Verify medical aid benefits and provide quotes for examinations
• Process payments and allocate them to the correct invoices
• Obtain and scan relevant documents, resolving telephonic enquiries efficiently
• Collaborate effectively with the Radiography Team Leader and Head Office staff

Qualifications

• Grade 12 certification
• Intermediate proficiency in Word, Excel, and Outlook
• Minimum 2-3 years of experience in a high-pressure professional environment
• Familiarity with medical aid rules and regulations is beneficial
• Reliable transportation is essential