Freelance Luxury Brand Evaluator - Umhlanga Ridge

CXG; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global customer experience agency is seeking CXG Evaluators in Durban, South Africa. This role involves evaluating luxury retail experiences and sharing feedback on interactions in stores. Ideal candidates should have a passion for luxury retail, keen attention to detail, and strong organizational skills. Join us to experience luxury shopping while advocating for service excellence!

Responsibilities

• Conduct discreet evaluations of luxury brands.
• Provide feedback on customer experience in retail settings.
• Advocate for service excellence in luxury retail.

Skills

Keen to detail

Passion for luxury retail and customer experience

Punctual & organized

Job description

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.

Description

Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you.

We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence!

Requirements

• Keen to detail
• Passion for luxury retail and customer experience
• Punctual & organized