Franchise Compliance Lead: Field Performance & Audits

MBA-Exchange.com; Cape Town; On-site; ZAR 400 000 - 550 000; Full time

Job summary

A logistics and e-commerce company in Cape Town is seeking a Franchise Compliance Controller to monitor and report on franchise performance and compliance. The role requires at least 3 years in a client-facing operational setting, along with strong analytical skills and proficiency in Microsoft Office. This position offers a dynamic work environment and opportunities for personal growth while contributing to the efficiency and effectiveness of our franchise operations.

Benefits

Market related remuneration

Flexible Total Remuneration Package

Dynamic work environment

Qualifications

• 3+ years experience in a client-facing operational role.
• Ability to analyze data and create reports.
• Operational experience managing an outlet or hub is advantageous.

Responsibilities

• Monitor franchise performance and operational compliance.
• Train franchise managers and drivers on SOPs.
• Conduct regular audits to assess compliance.

Skills

High energy

Project management

Auditing SOP compliance

Attention to detail

Excellent communication skills

Education

Degree in process analysis and management

Tools

Microsoft Office

Job description

A logistics and e-commerce company in Cape Town is seeking a Franchise Compliance Controller to monitor and report on franchise performance and compliance. The role requires at least 3 years in a client-facing operational setting, along with strong analytical skills and proficiency in Microsoft Office. This position offers a dynamic work environment and opportunities for personal growth while contributing to the efficiency and effectiveness of our franchise operations.