Franchise Business Development Manager

Bebeeenablement; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services organization is seeking a Franchise Enablement Specialist to empower and support its growing short-term insurance franchise network. This role champions operational excellence, fosters technology adoption, and ensures regulatory compliance. You'll promote a compelling value proposition, deliver tailored support, and facilitate onboarding for new franchises, all while cultivating strong relationships with advisers. Join us to drive innovation and excellence in franchise operations.

Responsibilities

• Actively promotes and embeds the organization's compelling value proposition across the franchise network.
• Guides franchisees in leveraging comprehensive operational, marketing, and compliance support to maximize their success.
• Cultivates trusted relationships with advisers, fostering collaboration and open communication.
• Delivers customized guidance to meet the unique needs of each franchise.
• Facilitates regular check-ins, progress reviews, and feedback sessions to keep franchises aligned with strategic goals.
• Acts as the primary point of contact for franchise enablement, ensuring seamless operational support.
• Embeds and monitors consistent operational standards across the franchise network.
• Identifies performance gaps and collaborates with franchisees to develop improvement plans.
• Assesses and mitigates operational and advice-related risks.
• Delivers engaging training on risk policies and regulatory expectations.
• Investigates non-compliance incidents and implements corrective actions.
• Guides new franchises through a seamless onboarding process.
• Facilitates knowledge sharing among franchisees and advisers.
• Contributes ideas to enhance the franchise enablement strategy.
• Monitors technology utilization and champions efficient tech-enabled operations.

Job description

Job Opportunity : Franchise Enablement Specialist

A leading financial services organization is seeking a results-driven consultant to empower its growing short‑term insurance franchise network.

About The Role

The franchise enablement specialist plays a pivotal role in driving the success of franchises by championing operational excellence, fostering technology adoption, and ensuring compliance with regulatory standards.

This exciting opportunity drives the growth of franchisees by embedding a powerful value proposition, enhancing operational capabilities, and promoting a culture of innovation and excellence.

Key Responsibilities

• Champion the Value Proposition: Actively promotes and embeds the organization's compelling value proposition across the franchise network.
• Empower Franchisees: Guides franchisees in leveraging comprehensive operational, marketing, and compliance support to maximize their success.
• Build Strong Connections: Cultivates trusted relationships with advisers, fostering collaboration and open communication.
• Provide Tailored Support: Delivers customized guidance to meet the unique needs of each franchise.
• Drive Engagement: Facilitates regular check‑ins, progress reviews, and feedback sessions to keep franchises aligned with strategic goals.
• Serve as the Go‑To Expert: Acts as the primary point of contact for franchise enablement, ensuring seamless operational support and swift resolution of challenges.

Franchise Vesting & Capability Development

• Set High Standards: Embeds and monitors consistent operational standards across the franchise network to ensure excellence.
• Boost Performance: Identifies performance gaps and collaborates with franchisees to develop and execute improvement plans.
• Mitigate Risks: Assesses and mitigates operational and advice‑related risks, ensuring compliance with organizational and regulatory standards.
• Lead Training Initiatives: Delivers engaging training on risk policies, regulatory expectations, best practices, and the organization's cutting‑edge technology ecosystem.
• Resolve Issues: Investigates incidents of non‑compliance, implementing corrective actions to prevent recurrence.
• Support Onboarding: Guides new franchises through a seamless onboarding process, ensuring smooth integration of business processes.
• Foster Collaboration: Facilitates knowledge sharing and peer learning among franchisees and advisers to drive collective success.
• Innovate Continuously: Contributes ideas to enhance the franchise enablement strategy, keeping it dynamic and forward‑thinking.
• Promote Technology Adoption: Monitors technology utilization, troubleshoots user issues, and champions efficient, tech‑enabled operations.