Fast Food Manager

Kencorp; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant chain is seeking an experienced Manager to oversee operations in Pretoria, South Africa. The ideal candidate will have a minimum of 23 years in management within the QSR or hospitality industry, with proven skills in leadership, communication, and problem-solving. Responsibilities include managing daily operations, staff training, compliance with regulations, and enhancing customer satisfaction. Competitive salary and benefits offered.

Qualifications

• Minimum 23 years experience in a management role within the QSR / fast food or hospitality industry.
• 3 years experience with GAAP / Micros required.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations of the restaurant ensuring speed and quality.
• Lead, train, and motivate a team of front-line staff.
• Manage stock levels and ensure compliance with health regulations.

Skills

Leadership

Communication

Problem-solving

Team motivation

Customer service

Education

Matric certificate

Hospitality or Business Management qualification

Tools

GAAP

Micros

Job description

Responsibilities

• Oversee daily operations of the restaurant, ensuring speed, quality, and cleanliness
• Lead, train, and motivate a team of front-line staff and shift supervisors
• Manage stock levels, supplier orders, and inventory control
• Ensure compliance with food safety, hygiene, and health regulations
• Handle customer queries and resolve complaints with professionalism
• Monitor sales performance and implement strategies to boost revenue
• Prepare staff rosters and manage labour costs within budget

Requirements

• Minimum 23 years experience in a management role within the QSR / fast food or hospitality industry
• 3 years GAAP / Micros experience
• Strong leadership and people management skills
• Excellent communication and problem-solving abilities
• Ability to work flexible hours, including weekends and public holidays
• Matric certificate
• (Hospitality or Business Management qualification is a plus)