Executive Operations Lead - CEO Office

NxaTel; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic organization in Pretoria is seeking an Operations Coordinator Team Lead to support the CEO by managing day-to-day operations and ensuring service quality. This role involves coordinating tasks across Billing Admin and Customer Service, leading staff, and driving operational discipline. The ideal candidate will have strong organizational skills, attention to detail, and experience in operations or executive support roles. Competitive salary offered at R22,500 monthly.

Benefits

UIF

Provident Fund

Responsibilities

• Act as the primary operational support to the CEO.
• Coordinate day-to-day operations across Billing Admin and Customer Service.
• Directly manage the Billing Team Lead Admin and Customer Service staff.
• Perform regular service quality checks across customer-facing functions.
• Provide the CEO with regular operational reports and summaries.

Skills

Strong organisational and coordination skills

Excellent attention to detail

High level of accountability and follow-through

Confident communicator (written and verbal)

Ability to manage multiple priorities under pressure

Strong problem-solving and escalation judgment

High emotional intelligence and professionalism

Education

Diploma / Degree

Job description

A dynamic organization in Pretoria is seeking an Operations Coordinator Team Lead to support the CEO by managing day-to-day operations and ensuring service quality. This role involves coordinating tasks across Billing Admin and Customer Service, leading staff, and driving operational discipline. The ideal candidate will have strong organizational skills, attention to detail, and experience in operations or executive support roles. Competitive salary offered at R22,500 monthly.