Equity Impact Case Officer | Support & Training

Stellenbosch University; Stellenbosch; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading South African university seeks a Case Officer to enhance equity and inclusion throughout campus. The role involves managing reports of discrimination and harassment, providing psycho-social support, and facilitating training sessions. The ideal candidate will have a Bachelor's degree in social sciences and experience in case management. Strong communication skills in multiple languages and a valid driver's license are required. This position offers a dynamic work environment aimed at fostering a safe and supportive campus community.

Qualifications

• At least two years' relevant work experience.
• Proven understanding of integrated case operations.
• Excellent work ethics and ability to collaborate with different teams.
• Willingness to work flexible hours.

Responsibilities

• Record reports of unfair discrimination and provide support.
• Develop and facilitate training sessions and workshops.
• Monitor assessment processes from intake to follow-up.

Skills

Case management

Psycho-social support

Facilitation skills

Communication skills in English

Basic counselling

Dispute resolution

Education

Bachelor's degree in social sciences or related field

Job description

A leading South African university seeks a Case Officer to enhance equity and inclusion throughout campus. The role involves managing reports of discrimination and harassment, providing psycho-social support, and facilitating training sessions. The ideal candidate will have a Bachelor's degree in social sciences and experience in case management. Strong communication skills in multiple languages and a valid driver's license are required. This position offers a dynamic work environment aimed at fostering a safe and supportive campus community.