Enrollment Success Specialist

University of Fort Hare; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An educational institution in Johannesburg is seeking an Enrollment Specialist to guide prospective students through the enrollment process. This role involves providing exceptional support, engaging in recruitment measures, and aiming for student success. The ideal candidate should have a Bachelor's degree and at least 3 years of relevant experience. This position offers a dynamic, metrics-driven environment with a focus on exceeding expectations.

Qualifications

• 3+ years of experience in inside sales, call center, recruitment, or student enrollment services.
• Proven ability to deliver exceptional customer service and exceed expectations.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Engage with prospective students in a metrics-driven environment.
• Execute recruitment measures over the phone with accuracy.
• Provide a supportive experience that encourages students.

Skills

Exceptional customer service

Strong communication skills

Tech-savvy

Goal-oriented

Education

Bachelor’s degree or equivalent work experience

Tools

MS Office (Word & Excel)

Job description

An educational institution in Johannesburg is seeking an Enrollment Specialist to guide prospective students through the enrollment process. This role involves providing exceptional support, engaging in recruitment measures, and aiming for student success. The ideal candidate should have a Bachelor's degree and at least 3 years of relevant experience. This position offers a dynamic, metrics-driven environment with a focus on exceeding expectations.