Edgars Gateway Corperate Counter Manager - Full Time 173 Hour Durban,Za-Nl,South Africa Sales

Estée Lauder Inc; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading beauty company is seeking a dynamic Counter Manager in Durban, South Africa. This role involves leading and coaching a team of Sales Associates to achieve sales and customer service targets while managing business planning and customer relationships. The ideal candidate should possess solid communication, interpersonal skills, and retail sales experience. This position offers an exceptional opportunity for personal growth in a diverse and inclusive environment.

Benefits

Outstanding training and development

Progressive career opportunities

Competitive remuneration and benefits package

Qualifications

• Demonstrated leadership and coaching skills in a fast-paced retail environment.
• Proven ability to develop financial plans and manage resources.

Responsibilities

• Lead, coach, and develop a team of Sales Associates.
• Create and execute business plans to recruit and retain customers.
• Manage customer relationship while achieving sales and operational targets.

Skills

Effective verbal and written communication skills

Excellent interpersonal skills

Quality customer service skills

Results oriented

Retail sales experience

Tools

Microsoft Excel

Job description

Edgars Gateway Corporate Counter Manager – Full Time Hour Durban, ZA-NL, South Africa

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in‑store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self‑starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all‑round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills.
• Quality customer service skills.
• Skilled at winning people over.
• Results oriented, with high drive to meet objectives and standards.
• Pursue goals beyond what is required or expected of them.
• Senses others' development needs and boosts their abilities.
• Anticipates, recognizes, and meets customers' needs.
• Handles difficult and tense customer service situations with diplomacy and tact.
• Guides the performance of others while holding them accountable.
• Cultivates and maintains extensive informal networks.
• Models team qualities like respect, helpfulness, and cooperation.
• High attention to detail and organisational skills.
• Ability to work autonomously and contribute to the team.
• Proactive and positive approach to work and tasks.
• Confidentiality, tact, and discretion when dealing with people.
• Retail sales experience.

Experience / Knowledge

• Team leadership: degree of experience dependent on business / store size.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of a computerised system including email, Microsoft Excel.

You will also receive job recommendations by email.

You acknowledge that you will provide the relevant entities of The Estée Lauder Companies with your resume / CV that contains your personal information, and that you have read and agree to the collection, use, and international