eBilling Specialist

Morae Global; South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading global legal solutions provider is seeking an eBilling Specialist to manage electronic billing activities. The role involves processing legal invoices, maintaining CounselLink, and supporting the Legal Operations team. Ideal candidates will have experience with CounselLink, excellent organizational skills, and proficiency in Excel. This is a full-time remote contract position lasting 3-6 months, with potential for renewal.

Qualifications

• 2+ years of experience in eBilling, legal operations, or accounts payable.
• Direct, hands-on experience using LexisNexis CounselLink.
• Strong understanding of legal billing guidelines, rate structures, and matter management.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Excel and other data management tools.

Responsibilities

• Review, validate, and process legal invoices in CounselLink.
• Troubleshoot and resolve invoice rejections and discrepancies.
• Maintain and update vendor and matter information.
• Generate and distribute regular reports on billing status.
• Identify opportunities to streamline eBilling processes.

Job description

eBilling Specialist (Contract)

Remote

Morae Global Corporation seeks to find the best and the brightest people – those who understand what it takes to deliver top-quality solutions for our clients.

The eBilling Specialist is responsible for managing and maintaining electronic billing (eBilling) activities within LexisNexis CounselLink. This role ensures accurate, timely, and compliant processing of legal invoices, while supporting the Legal Operations team with various administrative and system-related tasks. The ideal candidate has hands‑on experience using CounselLink, strong attention to detail, and the ability to collaborate effectively with internal stakeholders and external law firms.

Key Responsibilities

• Invoice Management:
  • Review, validate, and process legal invoices in CounselLink according to client billing guidelines and company policies.
  • Troubleshoot and resolve invoice rejections, discrepancies, and compliance issues.
  • Communicate with law firms to correct or resubmit invoices as necessary.
• System Administration & Support:
  • Maintain and update vendor and matter information in CounselLink.
  • Assist with configuration changes, matter setup, and user access requests.
  • Monitor eBilling workflows to ensure timely approvals and payments.
  • Support audits, reporting, and data integrity initiatives in CounselLink.
• Reporting & Analytics:
  • Generate and distribute regular reports on billing status, accruals, and spend.
  • Assist with metric tracking and spend analysis for budgeting and forecasting purposes.
• Process Improvement & Documentation:
  • Identify opportunities to streamline eBilling processes and enhance system efficiency.
  • Maintain detailed process documentation and provide training to internal users as needed.
• Miscellaneous CounselLink Tasks:
  • Upload and maintain documents, rate cards, and matter details.
  • Support the Legal Operations team with ad hoc tasks, special projects, and system clean‑up efforts within CounselLink.
  • Coordinate with IT and vendors on technical issues or system enhancements.

Qualifications

• Required:
  • 2+ years of experience in eBilling, legal operations, or accounts payable.
  • Direct, hands‑on experience using LexisNexis CounselLink.
  • Strong understanding of legal billing guidelines, rate structures, and matter management.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Excel and other data management tools.
• Preferred:
  • Experience working in a corporate legal department or law firm environment.
  • Familiarity with other eBilling systems (e.g., TyMetrix, Legal Tracker, Collaborati).
  • Strong communication skills and the ability to liaise across departments.

Contract Details

• Full-time: ~40 hours per week

• Contract length: 3‑6 months minimum with potential for renewal

• Work setup: Remote; must be authorized to work in the U.S.

About Morae Global

Morae Global is a dynamic, high‑growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long‑term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Our privacy policy can be found here https://www.morae.com/privacy-policy