E-Commerce DC Operations Manager

Isilumko Staffing; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is searching for a Distribution Centre Operations Manager in Cape Town. This role involves leading operational excellence in logistics, ensuring timely deliveries, and maintaining high safety and quality standards. Candidates should have 5–8 years in logistics and a relevant tertiary qualification. Excellent communication and strong problem-solving skills are essential.

Qualifications

• 5–8 years of experience in logistics or distribution center operations.
• Proven track record in managing teams in a fast-paced, deadline-driven environment.
• In-depth knowledge of distribution operations and relevant legislation.

Responsibilities

• Develop and implement operational plans to meet business strategy.
• Oversee distribution systems, ensuring compliance and continuous improvement.
• Lead financial planning, budgeting, and forecasting for the distribution center.

Skills

Strong planning and organizational skills

Excellent communication (verbal & written)

Attention to detail and results-driven mindset

Strong negotiation and problem-solving abilities

Ability to manage performance and facilitate change

Solid business and commercial understanding

Project and process management expertise

Education

Tertiary qualification in Logistics, Supply Chain Management, or a related field

Tools

Logistics systems

Microsoft Office suite or equivalent

Job description

Overview

Are you a strategic, hands-on leader with a passion for logistics and operational excellence? We are looking for a Distribution Centre Operations Manager to join our client team and take charge of managing the distribution center to deliver on time, in full, safely, and in line with quality and customer expectations.

Purpose of the Role

To manage and oversee all operations of the distribution center, ensuring timely delivery aligned with customer requirements while maintaining compliance with safety and quality regulations.

Key Responsibilities

• Develop and implement operational plans in line with business strategy, goals, and budgets.

• Oversee all distribution systems, processes, and standard operating procedures, ensuring compliance and continuous improvement.

• Optimize efficiency, productivity, and value across all operational areas.

• Monitor and report on Service Level Agreements (SLAs) and performance metrics.

• Lead financial planning, budgeting, and forecasting for the distribution center.

• Build and maintain strong relationships with stakeholders – customers, suppliers, and employees.

• Manage daily operations, including staffing and scheduling to ensure optimal productivity.

• Produce and present operational and management reports.

• Ensure quality standards are met and customer satisfaction remains high.

• Monitor stock accuracy and implement effective stock control systems.

• Drive continuous improvement and innovation in systems and processes.

• Identify risks and implement strategies to mitigate them.

• Stay up to date with modern, world-class distribution practices.

Minimum Requirements

Qualification:

• Tertiary qualification in Logistics, Supply Chain Management, or a related field.

Experience:

• 5–8 years of experience in logistics or distribution center operations.

• Proven track record in managing teams in a fast-paced, deadline-driven environment.

Competencies:

• In-depth knowledge of distribution operations and relevant legislation (Health & Safety, labor laws).

• Proficiency in logistics systems and Microsoft Office suite or equivalent.

Skills & Attributes

• Strong planning and organizational skills

• Excellent communication (verbal & written)

• Attention to detail and results-driven mindset

• Strong negotiation and problem-solving abilities

• Ability to manage performance and facilitate change

• Solid business and commercial understanding

• Project and process management expertise

If you're a logistics professional ready to lead with purpose and drive operational excellence, we want to hear from you.

Apply now by submitting your CV and cover letter to [e-mail]