Donor Acquisition Lead — Outbound Call Center

Outa; Johannesburg; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A non-profit organization in Johannesburg is seeking a Call Centre Manager to establish and lead their outbound call center. The role involves strategic planning, team building, and optimizing performance to enhance supporter acquisition. Ideal candidates will have significant experience in call centre operations and donor engagement within the non-profit sector. This position offers the chance to scale operations for sustainable financial growth.

Qualifications

• Significant experience in call centre operations.
• Proven track record in donor engagement within the non-profit sector.

Responsibilities

• Establish and lead outbound call center.
• Optimize performance to enhance supporter acquisition.
• Drive sustainable financial growth through strategic planning.

Skills

Call centre operations

Donor engagement

Strategic planning

Team building

Job description

A non-profit organization in Johannesburg seeks a Call Centre Manager to establish and lead their outbound call center.

The role involves strategic planning, team building, and optimizing performance to enhance supporter acquisition.

Candidates should have significant experience in call centre operations and donor engagement in the non-profit sector.

This position offers the chance to scale operations for sustainable financial growth.