Documentation Clerk (Logistics)

Greys Personnel; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is seeking a Documentation Clerk in Durban, KwaZulu-Natal. The candidate will prepare and manage logistics and shipping documentation, ensuring compliance and accuracy while maintaining records. The role requires Matric and relevant educational qualifications, along with 1–3 years of experience in a logistics or transport environment. Key skills include strong attention to detail, organizational abilities, and computer literacy. Competitive candidates will be those who excel under pressure and can manage multiple tasks effectively.

Qualifications

• 1–3 years’ experience in logistics, transport, or freight.
• Proven experience with logistics or shipping documentation.
• Strong computer literacy.

Responsibilities

• Prepare and process logistics documentation including invoices and waybills.
• Ensure documentation complies with company procedures.
• Update shipment data accurately.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving ability

Time management skills

Teamwork

Education

Matric (Grade 12)

Diploma or certificate in Logistics, Supply Chain, or Administration

Tools

MS Excel

Word

Job description

SUMMARY

We are currently looking for a Documentation Clerk who will be responsible for preparing, processing, verifying, and maintaining all logistics and shipping documentation to ensure accurate, compliant, and timely movement of goods.

POSITION INFO

Minimum Requirements

• Matric (Grade 12) – essential
• Diploma or certificate in Logistics, Supply Chain, or Administration – advantageous
• 1–3 years’ experience in a logistics, transport, or freight environment
• Proven experience in handling logistics or shipping documentation
• Computer literacy (MS Excel, Word, and logistics systems)
• Strong attention to detail and accuracy
• Excellent organisational and administrative skills
• Ability to work under pressure and meet deadlines
• Strong communication skills (verbal and written)
• Problem-solving ability
• Time management and multitasking skills
• High level of accuracy and attention to detail
• Team player with the ability to work independently

Key Responsibilities

• Prepare and process logistics documentation, including:
  Delivery notesInvoicesBills of ladingProof of delivery (PODs)Waybills and transport documents
• Ensure all documentation complies with company procedures and legal requirements
• Capture and update shipment data accurately on the system
• Verify documentation for accuracy, completeness, and correctness
• File, scan, and maintain physical and electronic records
• Liaise with drivers, warehouse staff, customers, and third-party transporters to resolve documentation discrepancies
• Track outstanding PODs and follow up where required
• Assist with audits and internal controls related to documentation
• Support the operations and finance teams with required paperwork
• Maintain confidentiality of company and client information.
• Supports operational efficiency, regulatory compliance, and customer satisfaction.

How to