Dispatch Clerk

Freedom Stationery LTD; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading logistics company in KwaZulu-Natal, Durban is seeking a detail-oriented Dispatch Clerk to manage dispatch operations. The successful candidate will ensure accurate processing and timely delivery of goods while supporting inventory accuracy and customer satisfaction. Ideal candidates should have at least a Matric qualification, with additional logistics training preferred and 2–3 years of relevant experience in a dispatch or warehouse environment. A strong focus on detail, communication, and teamwork is essential for this role.

Qualifications

• Minimum of 2–3 years in a dispatch or warehouse-related role.
• Experience in FMCG or manufacturing environment is advantageous.
• Knowledge of inventory control and transport regulations.

Responsibilities

• Coordinate daily dispatch activities and assign delivery routes.
• Ensure all goods are checked, packed, and dispatched on time.
• Generate and verify dispatch documentation.

Skills

Attention to detail

Time management

Communication skills

Organizational skills

Computer literacy

Teamwork

Integrity

Reliability

Education

Grade 12 (Matric)

Certificate or Diploma in Logistics, Supply Chain, or Warehouse Management

Tools

ERP systems (e.g., Syspro)

Job description

Job title: Dispatch Clerk

Job Location: KwaZulu-Natal, Durban

Deadline: December 20, 2025

Job Description

Freedom Stationery is seeking a detail-oriented and organized Dispatch Clerk to join our Warehouse team. The successful candidate will be responsible for ensuring the accurate and efficient coordination of dispatch operations including processing, verifying, and dispatching finished goods in line with company procedures and customer requirements. This position plays a vital role in maintaining inventory accuracy, ensuring timely deliveries, and supporting high customer satisfaction levels.

Job Requirements

Key Responsibilities

• Coordinate daily dispatch activities and assign delivery routes.
• Ensure all goods are correctly checked, packed, and dispatched on time.
• Generate, verify, and file dispatch documentation (delivery notes, waybills, invoices, manifests).
• Liaise with internal teams (Sales, Customer Service, Production) to align order fulfilment.
• Communicate proactively with customers regarding delivery progress and delays.
• Verify physical stock against dispatch documentation and report any discrepancies.
• Ensure compliance with company policies, safety standards, and transport regulations.
• Capture dispatch data accurately into the ERP / logistics system and compile performance reports.
• Support team operations and assist with ad-hoc dispatch tasks as required.

Qualifications & Experience

• Minimum Qualification: Grade 12 (Matric).
• Preferred Qualification: Certificate or Diploma in Logistics, Supply Chain, or Warehouse Management.
• Experience: 2–3 years in a dispatch or warehouse-related role (FMCG / manufacturing environment advantageous).
• Proficiency in ERP systems (e.g., Syspro) and dispatch documentation processes.
• Knowledge of inventory control, transport regulations, and OHS standards.

Skills & Competencies

• Excellent attention to detail and time management.
• Strong communication and organizational skills.
• Ability to work effectively under pressure and meet deadlines.
• Computer literacy and data accuracy.
• Teamwork, integrity, and reliability.