Digital Marketing Delivery Executive

RGH-Global Ltd; East London; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A technology company in digital marketing is seeking a motivated Digital Marketing Delivery Executive in East London. You will manage campaign deliveries, ensuring accuracy and success. The ideal candidate will have excellent organizational skills and the ability to work in a vibrant team environment.

Responsibilities

• Conduct initial checks and manage administrative tasks for new campaigns.
• Set up overlays according to our standards and ensure tracking links are in place.
• Respond promptly and accurately to support emails.
• Transition campaigns to the Delivery Manager for final setup.
• Maintain excellence in CRM systems for campaign briefs and onboarding.
• Meet the SLAs set for the delivery team.

Job description

Overview

Exciting Opportunity in Digital Marketing: Digital Marketing Delivery Executive We are seeking on behalf of our client, a technology company in the digital marketing space, a motivated and detail-oriented Digital Marketing Delivery Executive to join their vibrant delivery team in London. Reporting to the Senior Delivery Manager, you will be the primary contact for all new and existing client campaign deliveries.

Role Overview

As a Digital Marketing Delivery Executive, you will be instrumental in ensuring the accuracy and success of campaign launches, driving revenue for the company. You will facilitate a seamless transition from business development to client success, ensuring all campaigns meet the agreed specifications and deliver an exceptional user experience.

Responsibilities

• Conduct initial checks and manage administrative tasks for new campaigns.
• Set up overlays according to our standards and ensure the correct tracking links are in place to generate revenue.
• Respond promptly and accurately to support emails.
• Transition campaigns to the Delivery Manager for final setup, ensuring they can complete their tasks efficiently.
• Maintain excellence and compliance in the use of CRM systems (currently Hubspot) for campaign briefs and onboarding.
• Meet the SLAs set for the delivery team.

Accountabilities

• Ensure all campaigns go live successfully, reducing churn rates.
• Maintain a manageable level of open enquiries in the support inbox daily.
• Verify that campaigns are tracking revenue within the first 24 hours, investigating and escalating issues as needed.