Desktop Support Engineer | Onsite & Remote It Support

Boardroom Appointments; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An established IT solutions provider is seeking an experienced Desktop Support Engineer to ensure smooth running of customer environments in Durban, South Africa. The ideal candidate should have at least 3 years of experience in customer service and desktop support, with a strong focus on customer satisfaction and teamwork. This role offers the opportunity to work in a dynamic team environment while contributing to excellence in customer service.

Qualifications

• At least 3 years of experience in customer service and desktop support.
• Strong focus on customer satisfaction.
• Ability to work effectively in a team.

Responsibilities

• Ensure the smooth running of customer environments.
• Maintain system availability.
• Resolve incidents efficiently.

Skills

Customer service skills

Desktop support expertise

Teamwork

Job description

An established IT solutions provider is seeking an experienced Desktop Support Engineer (Customer Services) in Gqeberha.

You will ensure the smooth running of customer environments, maintain system availability, and resolve incidents efficiently.

The ideal candidate has at least 3 years of experience in customer service and desktop support with a strong focus on customer satisfaction and teamwork.

The role offers an opportunity to work in a dynamic team and contribute to excellence in customer service.