Deputy Store Manager- Springfield

Adidas Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global sportswear company is seeking a Deputy Store Manager for their Springfield location. The role includes ensuring sales and profitability goals, providing training, and overseeing daily operations. Candidates should have a high school diploma and retail experience. Strong communication and organizational skills are essential. This position offers an exciting opportunity to lead a dynamic team and enhance customer service in a retail environment.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Reasonable accommodation may be made for individuals with disabilities.

Responsibilities

• Support the store manager in staff structure and productivity.
• Evaluate employee performance on a daily basis.
• Maintain confidentiality of retail operating information.
• Resolve customer complaints effectively.

Skills

Ability to read and interpret documents

Ability to communicate effectively in English

Excellent verbal and written communication skills

Ability to calculate figures and amounts

Ability to use MS Word, Excel, and Outlook

Education

High school diploma and 2 years of retail experience

Tools

Point of Sale systems

Job description

Job title: Deputy Store Manager- Springfield

Job Location: KwaZulu-Natal, Durban

Deadline: December 04, 2025

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PURPOSE

Ensure that overall sales and profitability goals for the store are met by:

• Providing training to all associates.
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives.
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity.
• Assists the store manager by evaluating employees’ performance on a day-to-day basis.
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintains personnel files to company standards.
• Assure adherence to all company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas retail visual presentation guidelines.
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE

• High school and 2 years of retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS word, excel, outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.
• Sales / Retail / Business Development jobs.