Debtors Clerk - Retail Head Office

Service Solutions; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A local service provider in Johannesburg is seeking a candidate for account management responsibilities. The role involves maintaining debtor accounts, processing payments, resolving customer queries, and generating reports. Applicants should have at least a Grade 12 qualification and be PC literate, with retail experience considered an advantage. This position offers an opportunity to work in a dynamic environment and interact with customers directly.

Qualifications

• Grade 12 qualification is required.
• PC literate with experience in using office software.
• Retail experience is advantageous.

Responsibilities

• Maintain up-to-date debtor accounts including invoicing.
• Process payments and manage payment-related processes.
• Follow up on overdue accounts and collect outstanding debts.
• Resolve customer queries related to accounts.
• Generate reports on debt analysis and cash flow.
• Process new customer account applications.
• Ensure accuracy in customer master data.

Skills

Team player

Education

Grade 12

Tools

PC Literacy

Job description

Responsibilities

• Account management: Maintaining up-to-date debtor accounts, including invoices, statements, and payment allocations.
• Payment processing: Allocating payments from customers and managing processes like debit orders.
• Collections: Following up on overdue accounts and collecting outstanding debts.
• Query resolution: Addressing and resolving customer queries and issues related to their accounts.
• Reporting: Generating reports on accounts receivable, debt analysis, and cash flow.
• New applications: Processing new customer account applications.
• Data management: Ensuring accuracy in customer master data.

Qualifications

• Grade 12 PC Literate.
• Team player.
• Retail experience would be an added advantage.