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A leading recruitment agency seeks a Data Centre Site Supervisor in Johannesburg, responsible for ensuring efficient operations of the Data Centre facility. This role involves managing technical teams, conducting maintenance, and ensuring compliance with industry standards. An ideal candidate will have experience in data centre management and a strong understanding of ISO standards. The position offers an excellent opportunity to lead and train teams while enhancing operational efficiency.
Our client based in Isando Johannesburg, Is seeking a Data Centre Site Supervisor to join their team.
The Data Centre Site Supervisor is responsible for the effective and efficient running of the Data Centre facility in its entirety, providing support to the Data Centre Manager.
Main function of the Job Data Centre Management Manage a team of technicians to ensure smooth operation of the facility. Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and custom upgrades. Ensure that records, drawings / schematics and working methods for the facility are maintained and updated following any changes or upgrades. Manage planned and corrective maintenance events ensuring adherence to OHS act requirements and in accordance to predefined standards and schedules. Share knowledge and industry best practices by building close working relationships with technical teams and supervisors across all regions. Ongoing training and evaluation of technical teams on Data Centre best practices and standards. Work closely with Data Centre Manager to resolve escalated support cases and provide relevant technical feedback including completion of incident reports. Ensuring comprehensive Root Cause Analysis are completed for all incidents and outages o Monitoring of alerting on all Data Centre equipment, technical team response and feedback to business. Quick response, resolution and reporting to all alerting and critical situations. 3 rd party vendor management. Manage working methods to ensure all SLA's, OLA's and MSA's are achieved and maintained. Implement corrective actions promptly to mitigate the negative effects of system outages. Compliance Maintain compliance in accordance with all relative policies and procedures. Maintain compliance in accordance with all relevant certified ISO standards. Support the HR department in achieving the organization developmental plan deliverables within agreed timelines. Meet agreed inter-departmental OLA (Operational Level Agreement) HS