Customer Service Assistant in Fort Beaufort

Cwenga Direct Marketing; KwaMaqoma; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A customer service company in KwaMaqoma is seeking individuals to provide excellent customer service and drive sales. The role involves engaging with customers, responding to their questions, and building a marketing career. Requirements include a matric certificate and good communication skills. No prior experience is necessary as training will be provided. Ideal candidates should be customer-focused and possess problem-solving abilities.

Qualifications

• Good command of basic English required.
• Willingness to learn on the job is essential.
• No experience needed; training will be provided.

Responsibilities

• Provide excellent customer service.
• Drive sales through engagement with customers.
• Respond to customer questions effectively.

Skills

Good Communication and interpersonal skills

Customer focused mindset

Active Listening

Problem solving skills

Empathic attitude

Education

Matric

Job description

Cwenga Direct Marketing is looking for individuals who will provide excellent customer service, will be able to drive sales through engagement with customers and sharing product knowledge, will have to respond to customer questions, and build their sales and marketing career.

Requirements

• Matric
• Basic English
• Good Communication and interpersonal skills
• Willingness to learn on a job
• Customer focused mindset
• Good customer service
• Active Listening
• Problem solving skills when dealing with customer issues
• Empathic attitude

No experience needed, training will be provided