Customer Growth & Service Advisor - Paarl

FNB South Africa; Paarl; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading financial institution in Paarl is seeking a Community Advisor to enhance customer satisfaction and achieve sales targets. You will manage customer accounts and ensure compliance with all governance requirements. Ideal candidates have experience in sales and customer service, demonstrating strong organizational abilities. The role offers a chance to grow within the company while contributing to a dynamic team. The deadline for applications is December 31, 2025.

Qualifications

• Experience in customer service roles, preferably in the retail or banking sector.
• Proven ability to achieve sales targets and grow client relationships.
• Strong organizational skills for management of accounts and reporting.

Responsibilities

• Provide prompt service to customers and understand their needs.
• Manage account migration and grow the active customer base.
• Ensure compliance with governance and audit requirements.

Skills

Customer service

Sales targeting

Administration planning

Cross selling

Performance tracking

Job description

A leading financial institution in Paarl is seeking a Community Advisor to enhance customer satisfaction and achieve sales targets. You will manage customer accounts and ensure compliance with all governance requirements. Ideal candidates have experience in sales and customer service, demonstrating strong organizational abilities. The role offers a chance to grow within the company while contributing to a dynamic team. The deadline for applications is December 31, 2025.