Customer-First POS Cashier & Merchandising Expert

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company is seeking a dedicated individual for a position focused on delivering excellent customer service through operational tasks at the point of sale. Responsibilities include managing cash, promoting membership programs, and maintaining store standards. Ideal candidates should have Grade 12 education and experience in a retail environment, with strong planning, customer service, and communication skills. This is a permanent role located in KwaZulu-Natal.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and collecting payments.
• Promote the Clicks' clubcard and enroll new members.
• Deliver superior customer service as a brand ambassador.
• Execute and maintain merchandising and housekeeping duties.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% at Grade 12 level

English 50% at Grade 12 level

Job description

A leading retail company is seeking a dedicated individual for a position focused on delivering excellent customer service through operational tasks at the point of sale. Responsibilities include managing cash, promoting membership programs, and maintaining store standards. Ideal candidates should have Grade 12 education and experience in a retail environment, with strong planning, customer service, and communication skills. This is a permanent role located in KwaZulu-Natal.