Customer-Centric Sales Associate

The Foschini Group; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail group in KwaZulu-Natal seeks a customer experience ambassador to enhance customer satisfaction and drive sales. The ideal candidate will have a Grade 12 qualification and demonstrate strong communication skills, a passion for people, and the ability to work independently in a fast-paced setting. This role focuses on exceeding customer expectations through quality service and an understanding of market trends and product range. Preference will be given to candidates from designated groups.

Responsibilities

• Being an ambassador for the brand and offering amazing customer experience.
• Exceeding customer expectations by providing the best possible solutions.
• Tracking sales performance against target.
• Selling a diverse product range and staying updated on trends.
• Searching for opportunities to make new sales.
• Assisting with stock replenishment.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Ability to multi-task in a fast-paced environment

Ability to work independently

Ability to take initiative

High level of attention to detail

Builds Customer Loyalty

Customer Service Delivery

Navigates Customer Challenges

Negotiation & Selling

Education

Grade 12 (Matric)

Job description

A leading retail group in KwaZulu-Natal seeks a customer experience ambassador to enhance customer satisfaction and drive sales. The ideal candidate will have a Grade 12 qualification and demonstrate strong communication skills, a passion for people, and the ability to work independently in a fast-paced setting. This role focuses on exceeding customer expectations through quality service and an understanding of market trends and product range. Preference will be given to candidates from designated groups.