Customer Advisor

B&Q; Empangeni; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A home improvement retailer is seeking a part-time Customer Advisor in Empangeni, KwaZulu-Natal. The role involves guiding customers in their home improvement projects, offering customer service, and managing stock displays. Candidates should be friendly, enthusiastic about home improvement, and willing to learn new skills in a collaborative environment. The position includes a range of benefits such as an award-winning pension scheme, shopping discounts, and staff wellness initiatives.

Benefits

Competitive salary

Award-winning pension scheme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Enthusiastic about home improvement and willing to learn.
• Ability to manage stock and set up displays.
• Strong customer service orientation.

Responsibilities

• Guide customers through home improvement projects.
• Ensure the store is well-presented and stocked.
• Participate in training for paint-mixing and timber cutting.

Skills

Friendly and outgoing

Flexible working in a team

Adaptability with new technology

Job description

Shifts available Monday – Sunday, 7.00am – 10.00pm. UK notional hourly rate £12.71.

Customer Advisor – Part Time (15h per week)

Shifts available Monday – Sunday, 7.00am – 10.00pm. UK notional hourly rate £12.71.

About B&Q Grantham

B&Q Grantham is part of the B&Q network that believes anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.

What’s the job?

As a Customer Advisor you’ll become an expert advisor, guiding customers through their home improvement projects. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but customer service will be your main aim. Sales will be important, as will managing stock, setting up displays and ensuring the store looks great.

What We Need

• Friendly, outgoing and enthusiastic about home improvement
• Will expand your skills by using new technology and learning new ways of working
• Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays

What’s in it for me?

As part of a great team you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. Generous breaks are also provided to keep you refreshed.

During the interview or application process, please contact [e-mail] for any recruitment adjustments.