Customer Accounts & Billing Specialist

Cleveland Division of Police; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An urban law enforcement division is seeking a Customer Account Associate for Billing Services. Responsibilities include managing daily meter readings, resolving billing exceptions, and preparing correspondence. Candidates should possess an Associate's Degree in Accounting or Business and have two years of relevant experience in billing or accounting. Strong communication skills and Microsoft Office proficiency are essential. This position offers a competitive hourly wage, making it an excellent opportunity for qualified individuals looking to contribute to public service.

Qualifications

• Two years of full-time paid experience in accounting or billing.
• Familiarity with account detail review and auditing functions.

Responsibilities

• Complete daily meter reading and billing exceptions.
• Initiate field investigations and perform calculations.
• Prepare billing-related letters and assist with data adjustments.

Skills

Excellent oral and written communication skills

Intermediate Microsoft Word and Excel skills

Organizational and time-management skills

Ability to type 25 words per minute with 80% accuracy

Education

Associate’s Degree in Accounting, Business, or a related field

Job description

An urban law enforcement division is seeking a Customer Account Associate for Billing Services. Responsibilities include managing daily meter readings, resolving billing exceptions, and preparing correspondence. Candidates should possess an Associate's Degree in Accounting or Business and have two years of relevant experience in billing or accounting. Strong communication skills and Microsoft Office proficiency are essential. This position offers a competitive hourly wage, making it an excellent opportunity for qualified individuals looking to contribute to public service.