CRM Solutions Architect (South Africa)

Huble; Cape Town; Remote; ZAR 600,000 - 800,000; Full time

Job summary

A leading CRM consultancy in Cape Town is seeking a CRM Solutions Architect to design scalable solutions using HubSpot. You will collaborate with cross-functional teams, develop technical documentation, and guide clients in adopting innovative technologies. Ideal candidates will have a relevant qualification and experience in system design. This role offers remote work flexibility and generous leave policies.

Benefits

Remote work

Loadshedding support

Home office budget

IT Equipment

Generous annual leave

Flexible schedule

Huble Swag

Medical Aid

Qualifications

• Experience with HubSpot or other technology platforms.
• Ability to design effective solutions based on client requirements.
• Experience in a digital agency or consultancy role.

Responsibilities

• Design scalable solutions using HubSpot.
• Collaborate with teams for project scope.
• Create documentation for implementations.

Skills

System design

API integration

Technical documentation

Interpersonal skills

Big data knowledge

Fluent English

Education

Relevant tertiary qualification (e.g. Computer Science)

Tools

HubSpot CRM

Salesforce

Microsoft Dynamics

Job description

Welcome to Huble , a HubSpot’s 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. We believe in striking a balance between professionalism and being human.

As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes.

We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable.

You’ll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You’ll also play a vital role in guiding clients through embracing cutting-edge technologies and processes.

Here are a few of the tasks you'll get to work on

• Understand client requirements and design effective solutions using the HubSpot platform.
• Collaborate with cross-functional teams to define architecture and scope of projects.
• Create comprehensive documentation including requirements, functional specifications, and data models.
• Lead complex technology configuration projects and mentor junior team members.
• Conduct technology audits and provide recommendations for improvement.
• Define success metrics and reporting requirements for technology solutions.
• Stay up-to-date with the latest technology features and communicate changes internally and to clients.
• Assist with data migration projects and conduct quality assurance testing.
• Drive team certifications and provide technology training to internal staff.

️ To excel in this role, you should have the following

• Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles.
• Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).
• Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
• Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
• Sound knowledge of big data.
• Experience with integrating systems, leveraging APIs, or custom-built.
• Excellent command of English, with exceptional writing and communication skills.
• Desirable to be fluent in Spanish.

️These personal qualities are key to your success

• Innovative and driven by an entrepreneurial spirit.
• Outstanding interpersonal skills, adept at working independently or collaboratively.
• Emotionally intelligent and displaying maturity.
• Exude enthusiasm and a deep passion for your work.
• Possess an impeccable attention to detail and meticulousness.
• Focused on delivering quality results at all times.

Meet the Team

You will collaborate closely with Rowan Reids (CTO) and other Solutions Architects spread across various regions.

As part of the remuneration package, you will receive the following

• Remote work -Enjoy the freedom of working from anywhere.
• Loadshedding support -We provide a power station to help you during load shedding.
• ???? Home office budget -Create your optimal workspace with a budget for a desk and chair.
• IT Equipment -Choose between a MacBook or Windows laptop, plus a monitor and mouse.
• Generous annual leave - Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday.
• Flexible schedule -We understand and accommodate your personal needs, whether it's for leisure or family commitments.
• Huble Swag -Show off your Huble pride with our awesome swag.
• Medical Aid -Get subsidized cover on your health related needs.

️Interview Process

• 1st Interview (30 min)
• Presentation Interview (60 min)
• Final Interview (30 min)

We aim to complete the process in under 10 working days (subject to availability).

Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB - Please note that candidates must have the legal right to work and current residency in South Africa.

Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!