Cosmetics Shop Lead: Customer Experience & Sales

Signature Cosmetics; Noordwes; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics retailer in South Africa is seeking a motivated individual to enhance the customer shopping experience. You will create a welcoming atmosphere, drive sales, and ensure high visual merchandising standards. Candidates should have a passion for retail and cosmetics, a strong work ethic, and good communication skills. This role involves maintaining stock levels and providing excellent customer service, with a flexible schedule to meet operational needs.

Qualifications

• Passion for cosmetics and retail.
• Ability to work flexible hours.
• Basic proficiency with email.

Responsibilities

• Create a welcoming experience for customers.
• Drive sales by motivating team members.
• Ensure visual merchandising standards are met.
• Maintain a clean sales floor.
• Manage stock levels and reports.

Skills

Customer service orientation

Knowledge of beauty and skincare products

Strong work ethic

Good communication skills

Ability to motivate team

Education

Matric, grade 12 or equivalent certificate

Tools

Excel

Job description

A leading cosmetics retailer in South Africa is seeking a motivated individual to enhance the customer shopping experience. You will create a welcoming atmosphere, drive sales, and ensure high visual merchandising standards. Candidates should have a passion for retail and cosmetics, a strong work ethic, and good communication skills. This role involves maintaining stock levels and providing excellent customer service, with a flexible schedule to meet operational needs.