Corporate Social Responsibility Administrator

Octotel; Cape Town; On-site; ZAR 25 000 - 35 000; Full time

Job summary

A community-focused service provider based in Cape Town is looking for a dedicated individual to help with their Schools Initiative Program. Responsibilities include community engagement, promoting corporate social responsibility, and maintaining partnerships with schools and NGOs. Ideal candidates will have a tertiary qualification and experience in public relations or community outreach. The role offers a dynamic work environment and various employee benefits including medical aid and discounted internet services.

Benefits

Medical Aid and / or Medical Insurance

Reduced Gap Cover rates

Discounted Internet Connectivity

Access to an Employee Wellness Program

Qualifications

• Demonstrated experience in public relations, community outreach, or CSR roles.
• Excellent organizational and administrative capabilities.
• Strong interpersonal skills with cultural awareness.

Responsibilities

• Conduct ongoing research into new geographical areas for expansion.
• Actively promote Octotel’s Schools Initiative Program.
• Develop and implement CSR strategies tailored to schools and NGOs.
• Attend community events and monitor community needs.

Skills

Public relations

Community outreach

Creative thinking

Interpersonal skills

Organizational skills

Education

Relevant tertiary level qualification

Completed grade 12 or equivalent

Job description

Job Information

• Date Opened 19/11/2025
• Job Type Permanent
• Industry NGO/Social Services
• Work Experience 3 years
• Education Level Bachelor / Graduate
• City Cape Town
• Province Western Cape
• Country South Africa
• Postal Code 7405

Job Description

Octotel is an established and rapidly expanding Open Access Service Provider, specializing in Open Access & GPON connectivity. We are Cape Town’s largest Open Access Network focused on both Fibre To The Home (FTTH) and Business (FTTB). Our fibre network has passed over 350 000 homes and businesses in Cape Town. We offer a choice of services from over 65 of the country’s leading Internet Service Providers.

Job Duties

• Research & Outreach:
  • Conduct ongoing research into new geographical areas for Octotel's expansion and identify potential partner schools with strong brand visibility opportunities.
  • Maintain an up-to-date database of school contacts, including calendars, event dates, and relevant information.
  • Track the total number of schools and ensure accurate record-keeping across all platforms, including spreadsheets and CSR tools.
• Program Promotion & Relationship Building:
  • Actively promote Octotel’s Schools Initiative Program and increase awareness of the company’s Corporate Social Responsibility (CSR) commitments to schools and NGOs.
  • Build and maintain strong relationships with school administrators, NGOs, and community leaders in Octotel's areas.
  • Arrange and attend face-to-face school meetings, interviews, and community greetings.
• CSR & Marketing Support:
  • Develop and implement creative and innovative CSR strategies tailored to the needs of schools and NGOs.
  • Ensure all schools and NGOs sign and adhere to the schools agreement when onboarding new schools.
  • Coordinate CSR/ Marketing activations at school events such as open days, parent-teacher meetings, fundraisers, and sports/fun days.
  • Regularly check school social media platforms for Octotel content visibility and engagement.
• Community Engagement & Events:
  • Attend community events and school functions, occasionally during weekends, to represent Octotel and enhance brand presence.
  • Monitor and respond sensitively to the specific needs of different communities and school environments.
  • Schedule and conduct follow-up visits and check-in meetings to sustain relationships and evaluate ongoing needs.
  • Act as a spokesperson at CSR and community events – must be comfortable with public speaking and engaging diverse audiences in a confident, professional manner.

Requirements

• Completed grade 12 or equivalent
• Completed relevant tertiary level qualification.
• Demonstrated experience in public relations, community outreach, or corporate social responsibility roles.
• A proven ability to think creatively and strategically, especially when designing impactful CSR programs.
• Strong interpersonal skills, with sensitivity and cultural awareness when engaging with diverse communities.
• Excellent organizational and administrative capabilities.
• Valid driver’s license and willingness to travel between schools and communities.
• Availability to attend events outside of normal working hours when required (this is occasionally)

Benefits

• Medical Aid and / or Medical Insurance.
• Reduced Gap Cover rates.
• Discounted Internet Connectivity.
• Access to an Employee Wellness Program (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• Exposure to latest industry technologies and standards in a fast paced, technologically advanced environment.
• Lastly, a work environment that rivals the very best!

If you haven’t heard from us within 2 weeks after your application, please consider your application unsuccessful.