Contracts Manager - Inland Region

Tsebo Solution; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A national cleaning services provider is seeking a Contracts Manager for its operations in Gauteng, Johannesburg. The ideal candidate will manage cleaning teams, ensure high service quality, and maintain client relationships. Requirements include a Matric and relevant tertiary qualifications, along with proven experience in cleaning operations. This role offers a fast-paced working environment and a chance to lead a dedicated team.

Qualifications

• Minimum qualification is Matric / Grade 12.
• Relevant tertiary qualification in Retail or Operations Management required.
• Proven experience in cleaning operations and staff supervision.

Responsibilities

• Manage cleaning teams, ensuring performance standards are met.
• Build and maintain client relationships with excellent service delivery.
• Manage cleaning materials and ensure timely replenishment.
• Use a labour management system to plan and schedule labour.
• Address HR matters including discipline and grievances.

Skills

Strong knowledge of cleaning processes

Ability to interpret SLAs

Basic understanding of HR procedures

Proficiency in MS Excel

Excellent organisational skills

Education

Matric / Grade 12

Relevant tertiary qualification in Operations Management

Job description

Job title : Contracts Manager - Inland Region

Job Location : Gauteng, Johannesburg

Deadline : December 02, 2025

Quick Recommended Links

• Jobs by Location
• Job by industries
• Join Tsebo Cleaning Services as a Contracts Manager and take the lead in delivering high-quality cleaning operations for a site in the Inland Region. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about service excellence.

Duties & Responsibilities

• Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
• Build and maintain strong client relationships through excellent service delivery.
• Manage cleaning materials and stock levels, ensuring timely replenishment.
• Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
• Address HR matters including discipline, grievances, and performance management.
• Conduct regular site inspections to ensure compliance with SLAs and quality standards.
• Support contract retention through consistent service and client satisfaction.

Skills and Competencies

• Strong knowledge of cleaning processes and hygiene standards.
• Ability to interpret SLAs and conduct site audits.
• Basic understanding of HR procedures and labour legislation.
• Proficiency in MS Excel and operational reporting tools.
• Excellent organisational and time management skills.

Qualifications

• Minimum Qualification : Matric / Grade 12.
• Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
• Experience : Proven experience in cleaning operations and staff supervision.

Deadline : 1st December,2025