Contract Manager: Cleaning

Empact Group; Wes-Kaap; On-site; ZAR 450 000 - 550 000; Full time

Job summary

A leading service provider in South Africa is seeking a candidate to manage subordinate staff in integrated services, ensuring operational and financial performance. The ideal applicant will have at least 3 years of experience in the service industry, preferably in contract sales. Key responsibilities include overseeing client services, managing operational costs, and knowledge of the relevant cleaning sector is essential. This role offers an opportunity for leadership and growth.

Qualifications

• Minimum of 3 years’ experience in Service Industry, preferably in contract sales.
• Valid SA driver’s license required.
• Experience in selling soft services is advantageous.

Responsibilities

• Manage all subordinate staff for integrated services.
• Oversee client services and operational support.
• Ensure financial performance achieves targets.

Skills

Customer service skills

Management skills

Communication skills

Proactive approach and attention to detail

Excellent interpersonal and leadership skills

Education

Tertiary qualification (preferred)

Tools

MS Office (Excel and Word)

Job description

The Main Purpose of the job

The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs.

Education and Experience required

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license
• Experience in selling soft services /similar services would be an advantage

Knowledge, Skills and Competencies

• Knowledge of the relevant cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Customer service skills
• Management skills
• Communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyze reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required

Key areas of responsibility

• Maximize the utilization of workforce, supplies and equipment
• Ensure financial performance achieves targets in revenue and margin growth
• Managing the cost and quality for labour, materials, supplies and subcontracted service