Client Relations Liaison

Daisy Business Solutions; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A business consulting firm in Stellenbosch is looking for a Client Relations Liaison to manage and maintain client relationships. The role involves building rapport with customers, conducting business reviews, and collaborating with the sales team to identify new sales opportunities. Candidates should have a minimum Grade 12 education, 2-3 years of sales experience, and strong interpersonal skills. This is a full-time, entry-level position based in the Western Cape.

Qualifications

• 2-3 years sales experience is required.
• Must have strong interpersonal skills to build relationships.
• Previous experience as a client relations liaison preferred.

Responsibilities

• Build and maintain relationships with clients/customers.
• Conduct business reviews and ensure client satisfaction.
• Alert sales team to new opportunities for sales.

Skills

Strong interpersonal skills

Ability to build rapport

Sales experience

Target-driven attitude

Education

Minimum Grade 12

Job description

Job Functions

• Building and maintaining relationships with clients/customers
• Conducting business reviews to ensure clients are satisfied with their products and services
• Alerting the sales team to opportunities for further sales within key clients
• Informing customers of new product offerings
• Attending meetings with clients to build relationships with existing accounts
• Achieving client relationship targets and KPI’s as set by the Head of Sales
• Working closely with Sales Managers and Sales Representatives
• Escalating and resolving areas of concern as raised by clients
• Carrying out client satisfaction surveys and reviews
• Passing leads to the sales team and following up on progress
• Liaising with internal departments to ensure client needs are fulfilled effectively
• Adhere to weekly appointment targets and sales GP targets

Requirements And Skills

• Minimum Grade 12
• 2-3 years sales experience
• Strong interpersonal skills and an ability to build rapport with customers
• Previous experience working as a client relations liaison or a track record of managing client relationships
• Hardworking with a strong work ethic
• Target-driven and competitive
• Must have your own vehicle

Location: Stellenbosch, Western Cape, South Africa

Seniority level: Entry level

Employment type: Full-time

Job function: Business Development and Sales

Industries: Business Consulting and Services