Claims Auditor

City Logistics; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A supply chain management firm in Cape Town is seeking a Claims Auditor to analyze and audit claims on a national basis. The ideal candidate should have at least 3-5 years of experience in logistics or auditing and strong analytical skills. Responsibilities include collating and verifying claims data, assessing compliance standards, and preparing audit reports. Candidates must be available for national travel, including weekends and holidays. This permanent role offers market-related remuneration.

Qualifications

• Matric qualification is required.
• 3-5 years of experience in auditing or logistics is required.
• Strong reporting and effective communication skills are necessary.

Responsibilities

• Audit claims on a national basis and provide feedback to Management.
• Analyze floor reports and potential claim data.
• Ensure compliance with FIFO processes.

Skills

Auditing

Reporting

Communication

Analytical skills

Education

Degree or Diploma in Logistics or Auditing

Tools

MS Office

Job description

Job category: Insurance Management and Administration

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client's operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

Introduction

ARE YOU OUR NEXT CLAIMS AUDITOR?

City Logistics is looking for a Claims Auditor who will be responsible for auditing claims on a national basis and providing feedback and solutions to Management.

Your core focus areas

• Collate, verify, and analyse floor reports and potential claim data.
• Review and assess branch records and administrative control systems for accuracy and compliance.
• Evaluate organizational risk related to potential claims.
• Identify operational failures and inefficiencies; recommend effective solutions.
• Ensure branch adherence to FIFO (First-In-First-Out) processes and standard operating procedures (SOPs).
• Prepare detailed audit reports, including SOP compliance assessments.
• Follow up on driver-related discrepancies, such as shorts or delivery issues.
• Inspect branch housekeeping standards and identify areas requiring improvement.
• Conduct branch-level audits on security measures and vehicle management.
• Investigate and analyse operational discrepancies, such as unlabelled items, unidentified parcels, and problem shipments.
• Perform comprehensive floor scans within branches and provide structured reports.
• Must be available for travel at short notice, including weekends and public holidays.

Minimum requirements

• Matric.
• Degree or Diploma in Logistics / auditing advantageous.
• A minimum of 3-5 years' working experience in logistics in an auditing or similar position.
• Reporting and effective communication.
• puter literate (MS Office).

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