CCTV Operator

M.S Security Group; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A security management company in Cape Town is seeking a CCTV Operator to monitor and manage surveillance systems. The ideal candidate will have a background as a Security Guard, with strong observational skills and technical proficiency. Key responsibilities include monitoring real-time feeds, documenting incidents, and ensuring compliance with security protocols. Required qualifications include various training certifications related to the industry. This role is crucial for maintaining the safety and security of the environment.

Qualifications

• Prior working experience as a Security Guard is essential.
• Understanding of security procedures, protocols, and regulations.
• Knowledge of operation for CCTV systems is required.

Responsibilities

• Monitor CCTV feeds for potential security threats.
• Document all CCTV activities, including incidents and system malfunctions.
• Assist in security incidents with evidence retrieval and reporting.

Skills

Observational skills

Effective communication

Vigilance

Technical proficiency

Detail-oriented

Education

MS Pre-embarkation SOP Training

STCW Basic Training all modules

Crowd and Crisis Management (STCW A-V/2)

Designated Security Duties or Ship Security Officer

Tools

CCTV control systems

Microsoft Office

Otalio/Fidelio

OPnet

Job description

CCTV Operator Job Summary

The role of the CCTV Operator is essential and integral to upholding the security and well-being of passengers, crew members, and the ship. This position involves the surveillance and management of the ship's closed-circuit television (CCTV) systems. The primary responsibilities include monitoring activities in various areas of the ship, aiding in identifying and preventing security breaches or safety incidents, and ensuring the continuous upkeep of the CCTV system while promptly reporting any malfunctions as and when required.

Key Requirements

• Prior working experience as a Security Guard.
• Understanding of security procedures, regulations, and protocols.
• Knowledge about the operation of CCTV control systems and related technologies.
• High observational abilities and a keen eye for detail.
• Capable of maintaining high vigilance and focus during extended monitoring periods.
• Effective communication skills for reporting incidents to the security team.
• Competent in functioning within a fast-paced, multicultural, and dynamic environment.
• Proficient in using computer applications and navigating through technical interfaces.
• Strong written and verbal communication skills in English.
• Efficiency with Microsoft Office, Otalio/Fidelio, OPnet, X-ray, and WTMD.

Qualifications

• MS Pre-embarkation SOP Training.
• Basic Training all modules (STCW (A-VI/1-1,2,3,4)
• Seaman’s Book/ Provisional Seaman Book
• Crowd and Crisis Management and Human Behaviour (STCW A-V/2)
• Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)
• CVSSA
• NFPS
• Clean Criminal Record

Main Responsibilities

• Monitor real-time CCTV feeds from cameras positioned throughout the ship to detect and evaluate potential security threats, incidents, or safety risks.
• In accordance with GDPR regulations, a CCTV operator must possess expertise in data protection, technical proficiency, effective communication, and ethical awareness to ensure compliance when operating surveillance cameras and managing personal data.
• Operate and navigate CCTV control systems to access different camera perspectives, zoom in on specific areas, and record or export footage as necessary.
• Work closely with the security team to promptly respond to incidents or emergencies observed on CCTV, providing immediate information and assistance.
• Maintain precise logs and documentation of all CCTV activities, including the retrieval of footage, incident reports, and notifications of system malfunctions.
• Conduct routine procedures to verify the functionality of CCTV equipment, promptly reporting any technical issues to the IT department, electronic officer, or shoreside technical support team.
• Assist in security incidents, accidents, or safety violations by retrieving and supplying pertinent CCTV footage as evidence, along with a timeline summary and profiles of involved individuals.
• Participate in training programs to stay updated on the use of CCTV technology, security protocols, and crisis management techniques.
• Engage in security-related tasks – as needed – such as gangway operations, patrols, and additional duties.