Catering Manager

Tsebo Group; Saldanha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading integrated workplace management provider is seeking an experienced Catering Manager in Saldanha, Western Cape. The role involves overseeing the daily operations of catering services, ensuring high-quality food delivery, and exceptional customer service. Key responsibilities include managing food production, compliance with safety standards, and leading a motivated team. Candidates should possess relevant hospitality qualifications and strong leadership skills, with the ability to manage budgets effectively.

Qualifications

• Proven experience in a catering or hospitality management role.
• Knowledge of menu planning and special dietary requirements.
• Must have a valid driver's license and own vehicle.

Responsibilities

• Oversee day-to-day catering operations ensuring efficient service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure compliance with health and safety standards.

Skills

Proven experience in catering or hospitality management

Strong leadership and team management skills

Excellent knowledge of food hygiene and safety regulations

Ability to manage budgets, costs, and resources effectively

Exceptional communication and problem-solving skills

Education

Completed National Senior Certificate

Relevant catering or hospitality qualifications

Job description

About Us

We are seeking an experienced and proactive Catering Manager to oversee the daily operations of our catering services. This role is vital in ensuring high-quality food delivery, excellent customer service, and smooth operational management. The successful candidate will lead a team, maintain compliance standards, and drive continuous improvement across the service.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Operational Management

• Oversee the day-to-day running of the catering operation, ensuring efficient and high‑quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership Lead, motivate, and develop catering staff to deliver exceptional service.
• Manage rotas, training, performance reviews, and recruitment as required.
• Promote a positive and collaborative working environment.

Customer Service

• Build strong relationships with clients, customers, and stakeholders.
• Resolve customer queries and feedback promptly and professionally.
• Ensure service levels consistently meet or exceed expectations.

Financial Responsibility

• Monitor budgets, costs, and financial performance.
• Implement cost-effective practices while maintaining quality.
• Support in pricing, forecasting, and financial reporting.
• Compliance & Safety Ensure adherence to health & safety, food hygiene, and allergen regulations.
• Maintain accurate records and complete audits as required.
• Implement robust processes for food safety and risk management.

Skills and Competencies

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem‑solving skills.

Qualifications

• Completed National Senior Certificate
• Relevant catering or hospitality qualifications
• Knowledge of menu planning and special dietary requirements.
• Own motor vehicle