Category Assistant (Ecommerce)

Clicks Group; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company based in Cape Town is seeking a Merchandise Administrator to efficiently manage buying processes and ensure effective communication. The role involves coordinating marketing activities, administering product databases, and tracking supplier promotions. Candidates should possess a relevant degree or diploma and have essential retail experience. Strong analytical skills and attention to detail are crucial. This position offers a great opportunity for career growth within the retail industry.

Qualifications

• 3-6 months administrative retail experience, or completion of a Merchandise Graduate Programme.
• Knowledge of buying and planning principles (1 year essential).
• Experience in query resolution.

Responsibilities

• Manage and support all aspects of the merchandise critical paths.
• Liaise with stores and vendors regarding pricing and product availability.
• Co-ordinate internal marketing activities and manage samples.
• Prepare the merchandising manual for buyer sign off.
• Administer and maintain the product database.
• Track supplier in-store promotion and product activation.

Skills

Problem solving and analytical thinking

Attention to detail

Competency in all computer packages

Time Management

Planning and Organising

Decision making

Verbal and written communication

Education

B Degree or Diploma in Retail, Purchasing Management or similar

Job description

About Our Company

Clicks Group

Introduction

To maximise the efficiency of the departments' buying processes by ensuring effective communication and administration. Providing analytical support into product performance, promotional sell through, range reviews and category performance.

Job Description

Job Objectives

• Administratively manage and support all aspects of the Merchandise critical paths, e.g., accurate new lines listing, product development process, tracking promotions and sign‑off with the buyer, submit and maintain billbacks and imports.
• To liaise with stores and vendors with regards to pricing queries, product availability, promotions and action these requests or issues timeously.
• To co‑ordinate internal marketing activities (including ClubCard) and to manage the control and review of marketing and omni‑channel samples, images and pricing of promoted items, both internally (BTB, Club card, Red‑line, Brand Managers) and externally (vendors).
• To prepare and complete the Merchandising manual for sign off by Buyers as per the Buyers brief.
• To obtain the supplier confirmation and submit TEM Bill backs to maintain and improve the profitability of the category.
• Weekly analysis of new product launches within category against Key Performance Indicators to provide key insights for scorecard and key reporting functions i.e. outstanding order reports, promotions sell through etc.
• To assist in ensuring speed to market in listing new products by timeously submitting accurate new line forms and cost and sell price information to the relevant teams.
• To administer and maintain the product database, e.g. listing products, vendors, product status etc.
• To co‑ordinate and track supplier in‑store promotion/product activation process.
• To manage general office administration (filing, account queries, minute taking) and ad hoc duties as required by the department.

Minimum Requirements

Education

• B Degree or Diploma in Retail, Purchasing Management or similar (Essential)

Job Experience

• 3-6 months administrative retail experience (Essential)/ or successful completion of a Merchandise Graduate Programme.
• Previous experience as a category assistant
• Previous experience working with critical paths and project deadlines

Job Related Knowledge

• 3- 6 months’ administrative process' (Essential)
• Knowledge of buying and planning principles – 1 year (Essential)
• Knowledge of query resolution

Job Related Skills

• Problem solving and analytical thinking
• Attention to detail
• Competency in all computer packages, i.e. Outlook, Excel, PowerPoint
• Time Management
• Planning and Organising
• Decision making
• Verbal and written communication

Job Related Competencies

• Adhering to Principle and Values
• Persuading and Influencing
• Analyzing
• Learning and Researching
• Planning and Organizing
• Delivering Results & Meeting Customer Expectations
• Following Instructions and Procedures
• Cope with Pressures and Setbacks