Business Manager

FirstRand; Mthatha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A progressive banking institution in Mthatha is seeking a Business Relationship Manager to identify and pursue business opportunities, enhance customer satisfaction, and drive portfolio growth. The ideal candidate will possess 2-3 years in a similar role, hold a Bachelor of Commerce and have exposure to credit applications. Join a dynamic team emphasizing adaptability, collaboration, and client-centric solutions in a challenging environment.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• 2-3 years experience in a Business Relationship Manager role in the Commercial Banking environment.
• FAIS Accredited qualification and RE qualification required.
• Credit Management exposure is a must.

Responsibilities

• Proactively identify and pursue business opportunities within designated segments.
• Drive portfolio growth and client retention through strategic engagement.
• Develop and manage key stakeholder relationships.

Skills

Business Relationship Management

Customer Service

Sales Strategy Development

Stakeholder Relationship Management

Education

Bachelor of Commerce

Job description

Job Description To proactively identify, pursue, and capitalise on business opportunities for the Bank by acquiring and retaining clients within the 0 to 10 million turnover segment. Drive portfolio growth through strategic client engagement and effective portfolio management, ensuring long‑term relationships and alignment with business objectives.

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Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Sales and Service (Mthatha), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine yourતમાં potential in a team where experts come together and ignite effective change.

Ideal candidate exposure

• Manage cost to income to increase profitability and efficiencies for the business
• Enhance business performance and profitability
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives
• Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Drive the achievement of customer migration by recommending solutions and improving efficiencies
• Set tactical goals and optimise the use of the people, finances and technologies in order to realise those goals
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Compile reports that track progress and guide business to make informed decisions
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence

You will be an ideal candidate if you:

• Have obtained 2-3 years in a Business Relationship Manager role in the Commercial Banking environment
• FAIS Accredited qualification (Bachelor of Commerce)
• Exposure to Credit Applications in Agric space environment
• RE qualification
• Credit Management exposure a must
• Have experience of dealing with high level customer queries
• Are not an unrehabilitated insolvent

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client‑centric

Apply now

Apply esconder now if you are interested in taking the next step. We look forward to engaging with you!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below: 23/01/26.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.