Overview
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
This role is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Responsibilities
- Provide support to the South Africa Head of Cluster to develop and maintain the relationship between Visa and its partners/members
- Contribute to the development, production and implementation of initiatives outlined in Countries plans
- Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to macroeconomics data, issuing & acquiring activities of Visa clients / market but also competition
- Work on member queries and issues, and provide timely and efficient solution
- Ensure Members compliance to service levels, integrity of service records and efficient resolution of complaints
- Identify key opportunities within market, size/provide analysis, and business case to address
- Central communication point for all clients in Market
- Extract, provide and supervise periodical financial & business reports (weekly/monthly or quarterly) as agreed with the Head of Cluster
- Markets sales visits if needed (across the cluster)
- On demand update and MVP plans for clients
- Liaise with relevant Visa Departments to share member priorities & ensure business outcomes are met
- Coordinate with other Visa departments to successfully implement the country plans
- Work closely with other Visa functional teams and have a good understanding of Visa solutions
- Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
- Contribute to development, production and implementation of initiatives outlined in Country plans
- Provide if needed support to the different business development managers and above in processing the administrative part of different business-related topics (Licensing, Accounts receivable, etc…)
- Follow up on Execution plans to ensure an efficient Time To Market
- Manage internal Sales MIS reporting processes and requirements such as MS Dynamics, bi-weekly pipeline reports, ad-hoc client performance reports used by Management to run the sales team effectively
Qualifications
- Experience in the Banking / Financial Services sector, card payment experience preferable
- Knowledge of Mobile Financial Services
- Superior PowerPoint skills
- Skills in marketing is a plus
- Knowledge of the regional regulations is a plus
- Negotiation skills leading to timely and acceptable resolutions
- Client relationship and management skills
- Leadership skills
- Very comfortable with numbers and a strong ability to do analysis
- Solid interpersonal skills and working with cross functional teams
- Exceptional verbal and written communication skills - development and preparation of executive level briefs
- Self-directed and motivated
- Able to work with little management oversight
- Well-structured and organized person
- Execution & result driven person
- Strategic management and creative thinking
- Analytical in thought processes
- Required sales and industry experience
- Knowledge and understanding of banking operations and/or payment schemes
- Being very comfortable with numbers, financial analysis, Excel, PowerPoint, and other Microsoft Office tools will be required
- Bachelor's in Business/ Finance / IT or related field
- Bilingual: English & French
Preferred Qualifications
- 3-5 years of experience
- Business experience including sales, Finance and/or relationship management
- Willingness to learn and execute effective sales strategies for new payment solutions and services
- Card Issuing/Acquiring experience is beneficial. Exposure to servicing Financial Institution/MNOs in these areas is a plus
- Availability to travel
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.