Branch Manager

Pepkor Lifestyle; Vryheid; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading retail company in Vryheid is seeking an experienced Branch Manager to oversee all store operations, ensuring customer satisfaction and profitability. The successful candidate will manage staff, plan resources, and enhance the shopping environment to drive sales. Required qualifications include Grade 12 and 3-5 years of management experience, with a Retail Management/Business Diploma being advantageous. If you have a passion for customer service and sales, apply now to join a dynamic team!

Responsibilities

• Manage all areas of operations including staff management.
• Ensure superior customer service and company profitability.
• Lead planning, controlling, and organizing of resources.

Skills

Business Acumen

Excellent verbal and written communication skills

Interpersonal skills

Planning and organising

People management

Education

Grade 12

Management experience of 3-5 years

Retail Management/Business Diploma advantageous

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.