Branch Manager

Bradlows; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking an experienced Branch Manager in KwaZulu-Natal, Durban, to oversee all operations, ensuring both customer satisfaction and profitability. This role demands effective management of staff, strong communication skills, and a customer-centric approach. The ideal candidate should have at least 3-5 years of management experience and a Grade 12 qualification. Join this dynamic team where each day brings new challenges and opportunities for growth.

Qualifications

• Grade 12 is mandatory.
• Management experience of 3-5 years in a retail environment.
• Retail Management or Business Diploma is advantageous.

Responsibilities

• Manage all areas of operations, ensuring customer satisfaction and profitability.
• Lead staff management and drive superior customer service.
• Plan and organize resources to ensure store profitability.

Skills

Business Acumen

Excellent verbal and written communication skills

People management

Planning and organising

Customer centricity

Education

Grade 12

Management experience of 3-5 years

Retail Management / Business Diploma

Job description

Job title : Branch Manager

Job Location : KwaZulu-Natal, Durban

Deadline : December 12, 2025

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Job Description

Introduction

• We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting.
• The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
• The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

• Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management / Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitudeDrive and Energy
• Resilience
• Sales / Retail / Business Development jobs