Bar Manager

Crew Life at Sea; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A cruise ship company is seeking a Bar Manager to oversee bar operations. The role involves managing staff, developing drink menus, and ensuring compliance with safety regulations while providing exceptional customer service. Candidates should have at least one year of bar management experience, strong beverage knowledge, and leadership skills.

Qualifications

• Minimum of 1 year of experience in a bar management role, preferably in a cruise ship or hotel environment.
• Strong knowledge of various alcoholic and non-alcoholic beverages.
• Excellent leadership and communication skills.

Responsibilities

• Manage and supervise all bar staff, including bartenders and servers.
• Develop and maintain standard operating procedures for the bar department.
• Create and implement drink menus and promotions.

Skills

Leadership

Communication

Customer service

Mixology

Job description

Overview

As the Bar Manager, you will be responsible for overseeing the daily operations of all bars On BoardCruise Ship. You will work closely with the Food and Beverage Director to ensure that our guests receive exceptional service and have a memorable experience while enjoying our wide variety of beverages.

Responsibilities

• Manage and supervise all bar staff, including bartenders, bar servers, and bar backs
• Develop and maintain standard operating procedures for the bar department
• Create and implement drink menus and promotions to increase sales and revenue
• Monitor inventory levels and order supplies as needed
• Ensure compliance with all safety and sanitation regulations
• Train and develop bar staff on proper service techniques and customer service skills
• Handle guest complaints and resolve issues in a timely and professional manner
• Collaborate with other departments to coordinate special events and themed nights
• Conduct regular bar inspections to ensure cleanliness and proper maintenance of equipment
• Prepare and present reports on bar sales, inventory, and staff performance
• Monitor and control expenses to meet budgetary guidelines
• Maintain a positive and professional working relationship with all team members

Qualifications

• Minimum of 1 year of experience in a bar management role, preferably in a cruise ship or hotel environment
• Strong knowledge of various alcoholic and non-alcoholic beverages
• Excellent leadership and communication skills
• Proven ability to train and develop a team
• Ability to work in a fast-paced, dynamic environment
• Flexible schedule and willingness to work evenings, weekends, and holidays
• Fluent in English, additional languages are a plus