Banking Client Advisor - Alternative Channels & Growth

FNB South Africa; Soweto; On-site; ZAR 180 000 - 240 000; Full time

Job summary

A leading financial institution in Soweto is searching for a Client Services Support professional who excels at building strong relationships and providing top-tier customer experiences. The ideal candidate will have an NQF 4 qualification, preferably with 1-2 years of relevant experience. Shifts may be required. Join a dynamic team where you can grow both personally and professionally, while making a significant impact in the local market.

Benefits

Opportunities for personal and professional growth

Dynamic team environment

Qualifications

• A South African Citizen.
• 1-2 years’ experience in Client Services Support.
• Willing to work on a shift structure.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience.
• Effectively communicate with clients.
• Educate customers to the correct Banking platform.
• Analyse customer data for tailored solutions.

Skills

Customer Centric

Persuasive selling skills

Strong communication and interpersonal skills

Organisational skills and attention to detail

Education

NQF 4 qualification or higher

Job description

A leading financial institution in Soweto is searching for a Client Services Support professional who excels at building strong relationships and providing top-tier customer experiences. The ideal candidate will have an NQF 4 qualification, preferably with 1-2 years of relevant experience. Shifts may be required. Join a dynamic team where you can grow both personally and professionally, while making a significant impact in the local market.