Auto Service Manager: Growth & Profitability

Bonafide Human Capital (Pty) Ltd; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An automotive dealer in Polokwane is seeking an experienced Service Manager to oversee the Service Department's efficient and profitable operations. You will manage staff, ensure customer satisfaction, and control expenses while achieving budget objectives. Required qualifications include a Matric and a Technician qualification in Motor Mechanics. Knowledge of Microsoft and experience with Automate or Kerridge is advantageous.

Qualifications

• Matric required.
• Qualified Technician in Motor Mechanics.
• Relevant management qualification is an advantage.
• Fully computer literate.

Responsibilities

• Ensure efficient and profitable operation of the Service Department.
• Achieve high levels of customer satisfaction and retention.
• Supervise staff and manage performance.

Skills

Customer focused management

Excellent negotiation skills

Excellent people management skills

Strong motivational skills

Attention to detail

Education

Matric

Qualified Technician (Motor Mechanic related Trade Qualification)

Relevant post matric qualification in Management

Tools

Microsoft package

Automate/Kerridge

Job description

An automotive dealer in Polokwane is seeking an experienced Service Manager to oversee the Service Department's efficient and profitable operations. You will manage staff, ensure customer satisfaction, and control expenses while achieving budget objectives. Required qualifications include a Matric and a Technician qualification in Motor Mechanics. Knowledge of Microsoft and experience with Automate or Kerridge is advantageous.