Assistant Store Manager Mr Price Cellular - Soshanguve, Gauteng

Mr Price; Gauteng; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company seeks a Store Supervisor in Gauteng to support daily operations and elevate the customer experience. The ideal candidate will excel in stock management, sales growth strategies, and team leadership, with an emphasis on meeting store objectives and enhancing overall productivity. Bring your experience and passion for retail to a vibrant team dedicated to customer satisfaction and operational excellence.

Qualifications

• 3 Years' experience in retail, preferably in management.
• Understanding of sales & service management.
• Computer literate with budgeting skills.

Responsibilities

• Support the store manager in daily operations and customer experience.
• Ensure stock management and compliance with policies.
• Lead and drive the team to achieve KPIs.

Skills

Leadership

Customer Service

Communication

Budgeting

Sales Management

Stock Management

Retail Trade Understanding

Education

NQF level 4 (Grade 12)

Job description

Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability :

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include : in-store marketing, competitor shopping.
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
• Assist the store manager to conduct compliance checks through defined processes (. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping to meet customer service standards.

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
• Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity

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