Assistant Store Manager Menlyn Park Johannesburg

The Legends Agency; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A fast-growing retail brand in Johannesburg is seeking an Assistant Store Manager to lead a dynamic team and ensure exceptional customer service. This role involves operational oversight and motivating staff to meet sales targets. The ideal candidate has over 3 years of retail management experience and excellent leadership skills. A competitive salary and incentives are offered, along with opportunities for career growth.

Benefits

Competitive commission structure

Annual performance bonus

Medical insurance

Retirement annuity

Disability cover

Qualifications

• Minimum 3 years of experience in retail management or supervisory role.
• Proven ability to lead and develop a team.
• Confident in managing team performance and conflict.

Responsibilities

• Support the Store Manager in leading the team.
• Drive excellence in daily operations.
• Handle staff coaching and performance management.
• Ensure outstanding customer service.

Skills

Retail management experience

Team leadership

KPI management

Conflict resolution

Customer service skills

Education

Matric

Tertiary qualification in retail or business

Job description

Assistant Store Manager Menlyn Park, Johannesburg
Step into a fast-paced, work-hard, play-hard retail leadership environment
Retail | Menlyn Park, Johannesburg | R13,000-R15,000 basic per month (excluding incentives)

About Our Client

Our client is a fast-growing retail brand with a national footprint in South Africa's major shopping centres. They are known for their high-energy culture, strong performance ethos, and dedication to delivering an exceptional in-store experience. The company fosters a results-driven environment where accountability and high standards are part of everyday life, offering great growth potential for ambitious retail professionals.

The Role: Assistant Store Manager Menlyn Park

As Assistant Store Manager, you will support the Store Manager in leading a busy, high-performing retail team. This role requires strong operational oversight, a hands‑on leadership style, and a passion for motivating teams to hit sales targets while delivering top-tier customer service. You will also be expected to step up and run the store in the Store Manager's absence.

Working hours: Retail hours including weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month).

Key Responsibilities

• Minimum of 3 years experience in a retail management or supervisory role
• Support the Store Manager in leading and motivating the team to meet and exceed sales targets
• Drive excellence in daily operations, including staff scheduling and task delegation
• Monitor store KPIs and support the team in achieving individual and store goals
• Handle staff coaching, performance management, and disciplinary discussions when necessary
• Ensure outstanding customer service and handle escalations with professionalism
• Oversee visual merchandising and ensure adherence to brand standards
• Manage shrinkage, stockroom organisation, and stock control processes
• Conduct opening/closing procedures and ensure compliance with all policies

About You

• 3+ years of experience in a similar retail leadership role (Assistant Store Manager, Floor Manager, Supervisor)
• Proven ability to lead and develop a team in a busy retail environment
• Confident managing team performance, conflict, and discipline
• Strong KPI and target management skills
• Excellent communication skills and a customer-focused approach
• Organised, reliable, and attentive to detail
• Comfortable working weekends, shifts, and public holidays
• Proactive, hands‑on leader who thrives under pressure
• Matric required; tertiary qualification in retail or business (advantageous)

Salary and Remuneration

• R13,000R15,000 basic salary per month (excluding incentives)
• Competitive commission and incentive structure
• Annual performance bonus
• Benefits may include medical insurance, retirement annuity, and disability cover (to be confirmed)