Assistant Manager — Premium Kitchenware Retail

University of Fort Hare; Milnerton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-established retail company is seeking an experienced Assistant Manager for their Century City store. The role involves supporting the Store Manager in daily operations, ensuring exceptional customer service and efficient trading. Candidates should have a minimum of 2 years supervisory experience, strong customer service skills, and basic knowledge of Microsoft Office. This position requires working retail hours, including weekends and occasional late shifts.

Qualifications

• Minimum 2 years supervisory experience within a quality retail environment.
• Previous management experience including recruitment, training, and staff development.
• Competent in basic Microsoft Office applications.

Responsibilities

• Assist in the day-to-day operation of the store to ensure effective trading.
• Support and advise customers with product selection and complaints.
• Deputise for the Store Manager in their absence.
• Assist with staff coordination including scheduling and supervision.
• Ensure the store is clean, tidy, and well maintained.

Skills

Strong customer service

Excellent verbal communication skills

Basic numeracy and literacy skills

Interest in cooking and premium kitchenware

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

A well-established retail company is seeking an experienced Assistant Manager for their Century City store. The role involves supporting the Store Manager in daily operations, ensuring exceptional customer service and efficient trading. Candidates should have a minimum of 2 years supervisory experience, strong customer service skills, and basic knowledge of Microsoft Office. This position requires working retail hours, including weekends and occasional late shifts.