Assistant Manager Burnside

Zara; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent fashion retailer in South Africa is seeking a dynamic team leader to deliver exceptional customer experiences and drive sales. The ideal candidate has a background in team management, with a passion for fashion and customer service. Responsibilities include managing team performance, achieving KPIs, and enhancing visual merchandising. This is a full-time position requiring 38 hours per week with a fixed roster. Join a company that champions diversity and offers various growth opportunities.

Benefits

Employee Discount

Paid day off on your Birthday

Growth Opportunities

Online Learning & Development

Qualifications

• Experience managing a large team.
• Passionate about delivering exceptional customer experiences.
• Commercially minded with strong product knowledge.

Responsibilities

• Manage, motivate, and develop your team.
• Deliver an exceptional customer experience.
• Drive sales and achieve departmental KPI's.

Skills

Team management

Customer service

Communication

Visual merchandising

Multitasking

Job description

At ZARA we love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction are our daily motivation.

YOU are passionate, curious, motivated, customer orientated and dynamic with something different to contribute. You are detailed orientated, creative and proactive and are looking for a challenging yet rewarding career in fashion. You love fashion, celebrate self-expression, and enjoy transmitting this passion to the customers and your team. You have excellent analysis, prioritization, and organizational skills. You have a track record of commerciality, people management and an understanding of customer service. At Inditex you will find more than a job.

The Benefits

• Growth Opportunities: Get inspired and explore your career through endless growth opportunities
• Employee Discount:Enjoy 25% discount on all product in store and online
• Anniversary Rewards:Acknowledging your contributions is essential and we celebrate your ongoing journey as part of our team through additional leave days
• Paid day off on your Birthday: Take the time to celebrate YOU on your special day
• Sustainability Community:Join our store communities and with your creativity and innovation create change together
• Uniform:Enjoy a Seasonal allowance to pick the latest season pieces, the store is your runway!
• Online Learning & Development:Elevate your skills with exclusive access to our employee learning platform to empower your professional growth & development
• Roster:Enjoy a fixed roster that includes 3 consecutive days off each month
• Employee Assistance Program:Your wellbeing is important to us. Access a confidential counselling service dedicated to supporting you across all aspects of our life
• Wellness Platform:Explore our platform for regular updates on enhancing your wellbeing

The Role

• Manage, motivate, and develop your team in accordance with the company’s standards and guidelines
• Take ownership of your department’s budgets and targets, and analyse efficiency to achieve the company’s objective
• Deliver an exceptional customer experience and ensure your team meets the same standards by leading by example and providing training.
• Drive sales and achieving KPI's for your department
• Plan and manage the rosters of your team aligned with budget and business needs
• Maintain an up-to-date knowledge of products and promotions for your department
• Utilise your industry knowledge about the latest fashion trends to conduct market research in order to deliver feedback to Head Office in Spain
• Manage and support the processing of deliveries and preparation of stock to ensure shop floor is replenishment at all times
• Conduct store briefings and preparing store updates to ensure awareness of the day-to-day priorities and operations of the store
• Support and provide a safe and healthy work environment free from discrimination, harassment, bullying, violence, and any form of inappropriate behaviour for all participants within the workplace.

About You

• Passionate about leading your team to success and providing an exceptional customer experience
• Confident and clear communication skills
• Experience managing a large team
• Commercially minded with strong product knowledge and insight on trends
• Ability to multitask and prioritize in a fast-paced environment
• Visual merchandising experience
• Desire professional growth and inspire the same for your team
• Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays and weekends

About Us

We are Inditex! One of the largest fashion distribution groups in the world, to which Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home belong. Our brands represent style, the expression of identity and the transformative power of fashion.

At Inditex, we champion diversity and inclusion, fostering an environment where everyone feels valued and respected with equal access to opportunity. We are dedicated to ensuring a safe and healthy workplace for all, free from discrimination, harassment, bullying, or violence of any kind. We prioritise treating all individuals with dignity and respect, ensuring that every individual can thrive in a supportive and respectful atmosphere. If you require any adjustments during the recruitment process, please reach out to our team via ********@inditex.com.

We see each team member as an individual with limitless potential, whose unique contribution is vital to our success. The Top Employer Institute has recognised our effort by certifying Inditex as a Top Employer 2025.

Please Note

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We thank you in advance for your interest in working with us at ZARA.

www.inditexcareers.com | more than a job

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