Account Executive Manager

Boardroom Appointments; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics management company seeks an experienced professional to manage day-to-day OEM and customer-related operational matters in Johannesburg. The role entails ensuring timely vehicle deliveries, monitoring vehicle movements, and maintaining delivery accuracy while liaising with various stakeholders. Ideal candidates should have a Bachelor of Commerce in Logistics or related fields, with at least three years of relevant experience, and strong administrative and communication skills.

Qualifications

• Minimum of 3 years relevant experience.
• Strong understanding of transport operations, vehicle handling, and storage processes.
• Experience working with operational systems (VTS experience advantageous).
• High level of accuracy and attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage day-to-day OEM and customer-related operational matters.
• Ensure on-time vehicle deliveries to the correct dealers in line with client requirements.
• Monitor and manage all vehicle movements on the Vehicle Tracking System (VTS).
• Maintain accurate delivery data and pricing structures.
• Liaise with OEMs, dealers, and clients to resolve queries.

Skills

Transport operations

Vehicle handling

Storage processes

Administration

Organization

Reporting

Communication

Interpersonal skills

Problem solving

Education

Bachelor of Commerce in Logistics, Economics, Marketing Management, or a related field

Tools

Microsoft Excel

Microsoft Word

Job description

KEY RESPONSIBILITIES

• Manage day-to-day OEM and customer-related operational matters
• Ensure on-time vehicle deliveries to the correct dealers in line with client requirements
• Monitor and manage all vehicle movements on the Vehicle Tracking System (VTS), including non-electronic movements and interface error resolution
• Maintain accurate delivery data, pricing structures, vehicle categories, fuel consumption lists, and storage price lists on VTS
• Manage PODs, late delivery reporting, and daily delivery performance tracking
• Update SharePoint records relating to billing, pricing, delivery performance, and special events
• Ensure transport, storage (bond and duty paid), fuel, and ad-hoc services are invoiced accurately and timeously
• Verify creditor invoices and fuel billing prior to submission to OEMs and follow up on outstanding accounts
• Manage storage yard reporting, vessel schedules (import and export), stock status, and special events
• Monitor convoy movements, diesel consumption, SOP compliance, re-routes, and non-collections
• Liaise with OEMs, dealers, clients, and internal teams to resolve queries, delays, damages, claims, and LER matters
• Submit operational, debtor, OTD, performance, and damage reports to customers and management
• Balance customer requirements with operational constraints to protect service delivery and profitability
• Maintain effective communication with Operations, Planning, and Management teams
• Support customer development through relationship management, problem solving, and identification of new business opportunities

QUALIFICATIONS & SKILLS REQUIRED

• Bachelor of Commerce in Logistics, Economics, Marketing Management, or a related field
• Minimum of 3 years relevant experience
• Strong understanding of transport operations, vehicle handling, and storage processes
• Experience working with operational systems (VTS experience advantageous)
• High level of accuracy and attention to detail
• Strong administrative, organizational, and reporting skills
• Fully computer literate, with strong proficiency in Microsoft Excel and Word
• Excellent communication and interpersonal skills
• Ability to work under pressure, meet strict deadlines, and work independently
• Logical, proactive, and solution-oriented approach
• Assertive, decisive, and commercially aware
• High energy, committed, and customer-focused